Summer Moon Coffee — Restaurant in Austin

I love the coffee it’s so much better than Starbucks. I live by the Avery Ranch location (always great customer service and well designed) and visit that one the most, but also have visited the one by the domain several times as well. This particular location has 2 girls with very bad customer service. I never usually like to leave reviews less than five stars, but after going in this morning while the same 2 girls are working...I decided I should! The first experience I had with one girl a few weeks ago, which I’m getting the feeling she might be the manager on duty, was very unpleasant. I ate a salad and when finished, walked in to find the place to put the dirty fork. Wasn’t sure where to place it since it was my first visit to this location so I walked over to the counter and asked her where to place the dirty fork, she pointed to her right “over there”. I asked which one? She said “any of them”. I walked over only noticing two cups on the top counter, one had nothing in it, and the other had what appeared to be dirty spoons so I just placed it in what looked like the dirty utensils. I went out to sit on the porch with my girlfriend, when she walks out to tell me “hey you put the fork in the wrong spot, it goes in the black bin” I said “oh that’s why I asked” she replied “yeah I told you! Now you know for next time” with the most horrible attitude! Few days later the other girl took mine and my girlfriend’s order (obviously recognized us) she took my order and ask my girlfriend what she wanted and she said my order is separate, the girl replies “I know!!! I’m just getting your order in” with again a horrible attitude!!! Today both girls were working and obviously recognized me and my girlfriend again!! The one girl was emptying the trash behind me and blurted “excuse me” like I really was just trying to be in her way!! Where can I go? If you move to the left you are in the way of incoming traffic and there’s no where on the right because people are sitting and waiting for their coffee. I understand, the place isn’t designed very well for the atmosphere to flow, but that doesn’t mean you take it out on your customers! I work really hard to pay for a $6 coffee and I look forward to having it every morning! I don’t need you to be perfect when you make my coffee, I just don’t want a...

This is a beautiful little place to sit inside and drink your coffee with some friends. Unfortunately for me, Summer Moon doesn't accept cash; fortunately for customers, ordering is expedited due to the cashless policy. I ordered the 16oz Nitro Black, a 20oz Winter Moon latte blended, and a moon milk. The cold brew wasn't the best, I didn't really get the Nitro feel I usually get from a nitro cold brew. The coffee did taste good though. I think I'll get a regular hot cup next time.

I enjoyed the Winter Moon latte blended. The ice was blended in little uniform pieces. I could satisfy my rock craving without having to break a tooth chewing on the ice with each sip. I didn't have any issues drinking from a clogged straw. I could taste the coffee, but it wasn't overpowered by sweetness. I think there was moon milk in this drink. I could feel the fat from the milk on my tongue; not unpleasant. It reminded me of drinking farm fresh Jersey cow milk.

(Off topic: Try Triple S Family Farm in Gholson/Waco, TX. Best fresh milk I could find in centex. Though it's $8.00 a gallon. Cash or apple pay only)

Moon milk: Oh, moon milk. If that dictator, Fidel Castro were alive today, I feel he'd have gallons of this stuff on standby. I didn't ask but this stuff is rich and not meant to be drunk on it's own. Once again, I had that farm fresh aftertaste. It was sweet and creamy. I felt like there was some seasoning in there, but I can't be sure. It definitely goes well with an espresso. The 1/4 moon latte is my next choice add on to my order.

I didn't try any food here, I'm not a fan of coffee shop food, but I'll give this place a chance and would encourage anyone to do the same.

The Atmosphere inside is bustling for a coffee shop, it's obviously not a library and not a place to read or write if you're easily distracted. The bathrooms are clean, the sinks are push start and auto shut off. I love how there's plenty of time to soap up and rinse your hands before the sink shuts off. There's guest WiFi so if you'd like to save some data, there you go. The deco is clean and homey feeling. The AC definitely works especially for those cold blooded folk.

Tl;dr

Coffee good. Moonmilk sweet. Summer moon great. Next...

Updated review - Appreciate Summer moon reaching out to address the issue. Lately, there has been much more consistency and the experience has vastly improved. Back to $6 coffees on the regular, LOL. Seriously, give Summer Moon a try and you won’t go back to regular coffee.

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2 Stars because when they get it right, the coffee is solid. The problem is, they rarely, if ever, 'get it right.'

Today was the final straw - we order here 2-3x per week and the coffee is far from cheap at $6 per Latte. Numerous times, and especially today, the coffee is not hot. It is barely warm. It is lukewarm, erring on the side of cold.

There are a few inexcusable reasons for this that Summer Moon fails to address:

They give you a pickup time well after your coffee is ready to give them buffer time on making orders. They put your finished drinks on a bar for pickup, with no heat source to keep the drinks close to temp. If you do not pickup your drink within seconds of it being finished, it has already begun to get cold. No stoppers for their cups. Thats right - the