Very friendly and helpful folks. I'm based in Nashville and needed a steadicam set up and some other camera accessories for a shoot in Austin, TX. I got myself set up with another rental company in town and found out this other company had some pretty over-the-top insurance requirements. As a result, i ended up getting set up VERY last minute with Omega. Despite my bumbling inability to film out forms to completion, they stuck with me and made sure they had all the info I needed and got us set up with gear the same day, staying late on a Friday afternoon to prepare the gear.
They were patient and kind throughout the process of getting set up as a new lessee and they saved the day with the quick preparation of the gear. Thank you, Robert and the other hardworking folks at Omega. Keep up...
Read moreIncredibly poor online service. No communication or reply since contacting them last week. Finally had to call long distance today to find out what was going on. After explaining my situation, I was put through to some random person. He offered no help and simply said the person who is supposed to be doing it wasn't even around. Ontop of all that, he then said they sold the item I contacted them about to someone else. As someone who regularly buys film equipment, this was a mistake to try buying with them, and it will definitely be my...
Read moreMy team at Sparksight has worked with Omega for years. They are very friendly, knowledgeable and have always gone the extra mile for us. We have hired them to partner with us on event videos and rented equipment from them many times. Troy, Robert, Stace, and Enrique are who I have worked with mostly and I always enjoy my interactions with them. Whenever someone asks a good local video equipment and production resource in Austin, I always...
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