I was referred to this place by a friend. I had noticed her furniture and she said she’d gotten from 512 Furniture here in Austin area. I had the crew deliver the storage bed because I was told that if anything were to happen to it, that they’d take 100% of the responsibility to care for it. The guys got here and they did not speak very much English and they were googling/pondering on how to set the bed together which the guy at the store had claimed that they knew how to do the job prior to getting to me. This particular bed comes with Bluetooth speakers and after a few days I noticed that the speakers are damaged internally and the frame of the bed isn’t put together properly, causing the storage compartments to open roughly. I called to speak with them about the issues and I was told that they were not going to fix the speakers and that I only wanted my delivery fee back. They also left trash on my lawn from the rubbish. If you are military, DO NOT DO ANY BUSINESS with this company. Don’t even accept a “bless you” after you sneeze from this place. With all seriousness, I feel like I was taken advantage of because I went here alone as a woman in a rush only to end up with an item and a customer service experience...
Read moreMan! this dude in the store has a lot of attitude! He was rude in answering questions! Din’t wish his potential buyers! We were planning to buy atleast 10 grand worth of furniture for a new house,but his attitude towards us made him lose our business! Stuff is also very old anyways! Have some compassion u rude guy in the front desk! Update: that is a lie! Check cc cam footage for 12/23 around 12:30pm and see if we were even there for 2 hours, we were hardly there for 10 minutes during which that rude front desk person dint even bother to get up from his chair to help us and dint bother to answer any questions. Small businesses like yours with such attitude doesn’t deserve...
Read moreI love ❤️ 💗💗♥️♥️❤️❤️ this store the furniture is so nice I purchased a bed from here and the mirror that lights up. I’m about to purchase a sectional sofa as well. This is my go to store I will not shop nowhere else. The quality of the furniture is 10 stars ⭐️. Very elegant and classy. The salesman 👨💼 Jesus is very friendly don’t hesitate run and see all this store has to offer. Great merchandise top of the line if you want your house to...
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