La Cuisine Appliances Aventura — Local services in Aventura

Our experience with La Cuisine was very unpleasant. My dishwashers arrived a year after my initial order. I understand the supply chain problems but the manager even did not bother to inform me when the dishwashers finally arrived. I found out when I personally went and visited the shop.Then they promised a delivery date and they did not show up. I could not use the other appliances that I bought because he said they would charge extra for every visit and I had to wait for the dishwashers. When they came for pre-inspection, they said everything was ok but at the they of installation they said the voltage was not right for the steam oven. Finally after everything was installed, the cooktop (Miele) did not work efficiently. I called Dennis (manager) and informed him about the problem. He said he would get back to me. He never called me back. I learned from the shop nextdoor that he no longer represents Miele so I’m supposed to call the Miele help center. He could at least tell me this when I first called or call me back and guide me what I should do next. Terrible experience,...

I initially rated La Cuisine with a two-star rating based on my experience with their service. After emailing them about it, someone returned my call, apologized for the mis-communication and offered to finish the work for free. They have always been nice when I've called but were not always easy to contact. They assured me this would change and came yesterday and finished the work then called to follow up. Companies can save a lot of time and customers by simply answering the phone and speaking with us for 3 minutes. Once speaking with them again, I've updated their rating to a four and will consider a 5 star when we use them, and everything goes well. ...

I had the pleasure of working with Alejandra Vega and I was truly impressed by her exceptional service and expertise. Her professionalism and knowledge were outstanding.

Alejandra's deep understanding of appliances, market trends, and technology allowed her to guide me toward the perfect choices for my needs. She patiently explained features, addressed my concerns, and never pressured me into unnecessary purchases. Alejandra's dedication to customer satisfaction and her outstanding service made the entire buying process seamless. I highly recommend her to anyone in need of appliances. Thank you, Alejandra, for your...