Olive Garden Italian Restaurant — Restaurant in Aventura

I recently had an absolutely delightful dining experience at Olive Garden, and I cannot praise the exceptional service provided by our server, Rebekah, enough. From the moment we were seated, Rebekah's attentiveness, friendliness, and extensive knowledge of the menu truly elevated our evening.

Rebekah's warm and welcoming demeanor immediately set a positive tone for our dining experience. She approached our table with a genuine smile and made us feel right at home. Her attentiveness was outstanding, as she promptly greeted us, took our orders, and ensured that our dining needs were met throughout the entire evening. Rebekah's genuine enthusiasm and passion for her work shone through in every interaction, and it made our dining experience all the more enjoyable.

One of the standout aspects of Rebekah's service was her impressive knowledge of the dishes offered at Olive Garden. She not only provided detailed descriptions of each item on the menu but also offered recommendations and insights into the flavors and ingredients. Rebekah's expertise helped guide our choices, and we were extremely pleased with the delectable dishes we selected, thanks to her guidance.

Throughout the evening, Rebekah consistently checked on our table, ensuring that we had everything we needed. She anticipated our requests and made sure our drinks were refilled, our food was served promptly, and our overall dining experience was exceptional. Rebekah's attention to detail and genuine care for her customers truly set her apart as an exceptional server.

Beyond her excellent service, Rebekah's friendly and personable nature made us feel like valued guests. She engaged in pleasant conversation, creating a warm and inviting atmosphere. Rebekah's professionalism was evident in her ability to strike a perfect balance between attentiveness and giving us space to enjoy our meal.

In conclusion, I wholeheartedly recommend Olive Garden, especially if you have the pleasure of being served by Rebekah. Her attentiveness, friendliness, and extensive knowledge of the menu truly enhanced our dining experience. Olive Garden's commitment to exceptional service and delicious cuisine, coupled with Rebekah's outstanding service, make it a must-visit restaurant. I look forward to returning to Olive Garden and having the pleasure of dining with...

I visited Olive Garden at 2:45 pm in the afternoon during the week. The hostess directed me to a booth right near the front door. There were dirty dishes that were on the table and after 10 minutes nobody had removed them. I had not been given a menu nor a glass of water nor met anyone that was supposed to wait on me. I went back to the hostess and pointed out that I still had not received a menu and dirty dishes were still on my table and I had not received a glass of water upon which she gave me a menu. I noticed that the people in the booth in front of me had a problem and called for the manager who never showed up and they eventually went ahead and left. It was 20 minutes before somebody came and took my order. I was disappointed, the breadsticks were tough I don't know how you can make bread tough but they were tough the salad which I love, I love their salad, and while it tasted good I don't like to see chunks of the white core in my salad I wish they had been more discriminating. I ordered the shrimp scampi and it tasted good but somebody didn't take care of how it was plated it looked like it was just kind of dumped on and that the sauce was a little on the skimpy side. During the time I was there another couple came and sat in the booth in front of me and they finally left. During the time I was there at least four people waited on me and not very well I never did get a refill of water even though I point it out to one of the waitstaff I couldn't seem to get a refill of water. Years ago I used to come to the Olive Garden at least once a week and then I noticed that the price went up the service went down and I stopped going to the Olive Garden. Recently I found myself in a place call Flagler Beach Florida and I went to an Olive Garden and it was fabulous, everything was fabulous the service was fabulous the food was fabulous so I decided to try the Olive Garden in Miami and that was my error. I this was not a very good experience and I would not waste my...

So with prior experience of food not looking appealing at this location I give them another chance. I order the Chicken and Shrimp Cabonara, advising the server that if it didn't look like what was on their menu don't bring it to the table. Well they surely didn't disappoint me, the salad came out with the entire core of the lettuce head in it. The server explained that the salad comes in a big box... so no one cares to look at what comes out of that box. My entree came to the table and again... the menu shows both chicken and shrimp golden brown and crispy, the pasta looked dry and the shrimp looked like it came out another box for peel and eat shrimp. Unfortunately, at this point I asked for the manager, as it's obvious she doesn't care about the presentation of anything that comes out of her kitchen, because she's the one who brought it to the table. When she came to the table she was already visibly upset, when I asked her to look at the meal, she goes "yea you ordered the chicken and shrimp carbonara." I said to her it looks nothing like the what's displayed on your menu, she looked surprised, bewildered as to what I was talking about. I said these shrimp look nothing like the way they are prepared on the menu. She asked if I wanted her to take it back to the kitchen and redo it, to which I responded no, as we all know what happens in kitchens when you complain about sub-par service. No offer to give me something else. Just ok I will take it off the check, barely an apology. This place runs as sloppy as Riel Gonzalez, the manager looks, because currently the table next to us is also complaining about their service and food. Unfortunately I didn't think fast enough to take a picture of the food before they took it away. But I must say these restaurants really need to do better, and remember your customers give you...