Don Roberto Jewelers — Local services in Azusa

Do not come here for any repairs. I regret bringing in my wedding ring to get repaired at this establishment. First I brought my wedding ring wrap to have one of the small bridges repaired that broke. I was charged $80 to have the repair done and get the ring re polished and what not. Seemed reasonable. Three months later the little bridge broke in the exact same spot. I called in and told them. I was told it would be covered and no additional payment would be necessary. So I dropped off the ring and picked it up the following week. When I picked up the ring I didn't notice until two days later that the jewelry repair person had dug out gold from inside of my ring to do the repair. I hope he took my gold to do the repair and not just to make a hole in my ring. So I called the jewelry shop and let them know that I noticed that one of the four sides inside my ring was missing gold. They couldn't explain to me why this would be done. I decided to let it go. Fast forward to a year and a couple of months later the ring broke again in the same spot. Took the ring back in to get repaired and specifically asked them not to dig out any more gold from inside my ring. I paid for the repair again. Today I go pick up my ring and find that three of the four sides of the inside of my ring have little holes where you can clearly see the gold was taken out. I was so mad. The receptionist insisted that they would not employ a jewelry repair specialist who did this kind of job. However Don Roberto's Jewelry you are employing a repair person who does this kind of job. I am 100% not satisfied and will never be returning to this establishment for any repairs or purchases ever. And I will make sure no one I know...

My husband and I came in today to buy a baby gold bracelet for a Baptizm. Let me say that these ladies are amazing!! From the minute we walked in they greeted us and asked what we were looking for, we told the young lady and right away she sent someone to help us. Now this girl that helped us was really on top of everything, I mean asking us about how much we were looking to spend, giving us choices and showing us different bracelets. I mean we walked in with an idea of what we were looking for and walked out so satisfied. They all met our expectations and even took down all the info needed to engrave the bracelet. The one young lady helping us gave my two daughters balloons to help keep them entertained while we were there. The girl who addisted me with opening up credit was super fast, no lagging, no waiting, everything was fast as it should be. Overall, my experience was amazing!! We bought from this jewelry place and will most definitely be coming...

Helped me open my first line of credit EVER!

The service here was great. I've been to other jewelers and these ladies are always very helpful and kind compared to others. I've gone in on multiple occasions to find a gift for a loved one and they always know how to suggest the most perfect gifts. Everyone has loved them!

Great quality products, I've had a bracelet my mother gave me 20 years ago from there and it is still in great shape. If I have any issues like a broken clasp or necklace they know how to get it fixed.

The pricing is good and they offer financing as well so it makes it easier to get a gift and not worry about paying all up front.

Perfect jewelry for any occasion: holidays, birthdays, anniversaries, graduations. You name it and they can help you.

I always send family and friends whenever they need something and would continue to recommend...