Ashley Store — Local services in Bad Axe

The Ashley Homestore Bad Axe, MI location is outstanding! I ordered online and their customer service is OUTSTANDING!!!!! I love my chair and ottoman that I ordered from them. It is extremely comfortable and JUST the look I wanted. I had a few mishaps with the cushion and ottoman and the service team scheduled a time, that was good for me. NOT just for the store like Art Van which is a modern day Hitler of a furniture store in my opinion. They were just helpful and accommodating and brought me a new cushion and fixed my ottoman and I could not have been more pleased. I called the owners myself and said THANK YOU just for actually a Customer Service Department that really cares about customers and that you stand behind your product. I will continue to shop here all the time. This is my first furniture choice store. I can highly recommend them for quality, service and just good ole fashioned enjoyable...

Went in looking for a love seat and a sofa talked to a salesperson by the name of dale very great guy. Knew what he was doing told him what we were looking for took us right to it wasn’t pushy about us buying anything picked out what we wanted and he then found out that our items wouldn’t be in until the beginning of May but he was still very upfront and honest with us. We will be back in the future!

Matt and Jim delivered my couch and love seat and bed frame very professional and quickly got their job done. I told Jim i would put the bed frame togeather and he insisted that he was doing the delivery that they would do their job and put togeather. Very impressed with...

We've ordered a handful of furniture from Ashley online and have had them delivered by the staff from this location. The communication has been great when it came to scheduling the delivery and when they notify me when they're 20-30 minutes away. When we order the assembly, they've done a great job on not leaving a mess afterwards and have always been friendly. We just had some mattresses delivered and the two gentlemen were nice enough to bring it in the house so it'll be out of the rain that we're expecting soon even though they're all covered by plastic.

Edit 02/07/24: just had another furniture delivery completed by Carson and Ben and very satisfied with...