Jordan Home Furniture Inc — Local services in Bakersfield

DO NOT SHOP HERE !!!!!!! After shopping around we ended up at Jordan Furniture on June 21st. We bought a beautiful table and 8 chairs for a fairly resonable price. They even delivered and set up that evening for free. All in all it sounds wonderful, right ?? Well, fast forward to August 30th, ten weeks later. We have a dinner party and half way through dinner, 4 of the chairs broke underneath our guests. So the next day we take the 4 broken chairs to Jordan Furniture and wait for a while until a manager comes. The first words out of his mouth are "THERE IS NO WARRANTY ON CHAIRS". I said I understood that but these weren't even 3 months old. All I wanted was for him to fix them or exchange them or work with me, however he had NO CUSTOMER SERVICE SKILLS at all. Only after I stormed out of the store threatening to post this on the internet, did he come after us and said he would fix them. Then, 4 days later, my husband calls to confirm they are ready and he drives over there to find out that NOTHING HAD BEEN DONE !! All in all they replaced 2 of the chairs with new ones and left the other two broke. Now it will cost about $250 to resecure the remaining chairs so our friends and family don't end up on the ground again. Oh and by the way, he told me his cost of the Leather back dining chairs was $29, so if you feel so inclined to purchase from them,...

I purchased a bedroom set and dining table few years back when it was time for delivery they assembled the bedroom set it was all Good there and they told me that the dining table was not available in the warehouse and that it will arrive in a couple of days .. I called them a week after and one of the main people that work there mentioned that it was on route for delivery. When they finally were able to deliver the dining table I received a box for myself to assemble when I was told assembly was complimentary with purchase mind you I paid cash for all Furniture and I had to go to Home Depot and buy bolts that were missing in box. I called to let them know not all parts were there and the owner answered in a very rude tone.. lesson learned don’t buy from there anymore forgot to mention furniture very low quality not worth your money or time!!! Stay very far away from Jordan...

Worst place to purchase from,I had my dining room set for not even a week an they started falling apart I called an asked them for either a refund or have there installation men who put it together to come pick it up an repair it they would not give me a refund an when the guys came back they of course started talking in non English like they were pissed off they left an actually made the chairs even worse til this day after having it for almost a year an half my husband has had to gorilla glue all the chairs multiple times to keep them from falling off I had to toss on of my 6 chairs because it was unable to be repaired .I will never get anything from this place of business again an my friends an family that start looking for furniture I give this place a 0% satisfaction I'm very...