I purchased a total of three appliances from coach. The last item I purchased was a refrigerator that worked great for several weeks and then started giving me some trouble. I called coach and he asked me if I had a receipt because he couldn’t remember the transaction. I told him I didn’t have one, so he asked me for a picture of the refrigerator. He came out the very next morning and fixe d it a no charge. This is a good man doing good work. May God continue to bless him and...
Read moreBefore they brought the refrigerator inside my house, I asked them to check the space to see if it would fit. One insisted that it would fit. They damaged and left scratches on my wood floors during the process of taking the refrigerator back outside. I think one already knew it would not fit, he was just trying to get some money. We even tipped him $100 for their time. When I mentioned the damage to the owner, coach C, he did not respond. Instead...
Read moreNot a customer oriented business.
After buying for several years and recommending this place to other investors, We bought an electric stove that kept burning connections at the coils, So the Couch guy gave us the runaround for days and in the end didn't honor his warranty "to repair or replace".
For this reason, and for hanging up on us you just lost our business and we will let others know how you really handle...
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