SOUNDSCAPE — Local services in Baltimore

Soundscape deserves more than 5 stars!! Ed is AMZING!! I had a REAL serious problem last week. I needed to upgrade my Ortofon 2M RED to the Ortofon 2M BLUE and I searched at least 15-20 sites online and EVERY place was sold out. So, somehow being the Audiophile that I am, I never thought of Soundscape. I was at my wit's end and I thought to myself "Just one more site" and somehow Soundscape came up and I called and ED answered and AMZINGLY Soundscape had an Ortofon 2M BLUE STYLUS in stock!! WOW!! This place has it going on!! Ed is a wonderfully kind man and extremely helpful. I wasted ZERO time and ordered the Stylus right then and there on the phone. It was Friday the 3rd of September with a holiday on the following Monday yet somehow the New Stylus reaches my home in just 5 DAYS including the Monday holiday!! That is stunning!! To me that shows that Ed REALLY cared enough to get an item out to someone who's placing an order over the phone and was incredibly kind and understood the urgency to please someone whom he's never met before. ED YOU ARE AMZING!! I certainly plan a road trip to Soundscape hopefully in the near future!! I Can't Wait!! I may bring a new pair of Speakers home along with me considering the selection that Soundscape has in store...

I just started getting back into vinyl again and decided to upgrade my gear. I walked in on a Saturday and told John (first salesperson I met) I wasn’t looking to buy just yet but wanted to get an idea of what’s out there for some intro audiophile stuff. He took me around the store and spoke at length about all matter of sound and different quality stuff, didn’t try to upsell me on anything, just gave honest facts and opinions. He got me set up with a list of stuff that would suit me, wrote it all down with prices and I went on my way. Having some extra cash finally, I went back yesterday to start to cobble together my audio setup with a turntable and small phono box (since I have some decent speakers already) and will be back to buy an amp and upgraded speakers hopefully sooner than later! This place is amazing. I really appreciate the time they spent helping me decide and not just pressuring me into walking out with the most expensive items or things I don’t need. I will definitely be back here for all my audiophile gear in the future!! There’s a reason this place has been in business so long, you just don’t find this at big box stores or online. I very...

Twenty-five years ago I drove an hour and a half from Wilmington, Delaware, to Soundscape in Baltimore to buy my Vandersteen Two’s. Last week I drove there again to audition a pair of Golden Ear One R’s. From my first email exchanges with John, through a wonderful half hour listening to music with Ed (and before long both of us were really listening to music. Ed wasn’t just, or even, trying to sell me speakers. After a few moments we were both listening to music, like we were neighbors sitting in Ed’s living room), until Andrew and Aaron dropped off the speakers on their way to install a TV setup at a retirement home in Long Island, it was like we were all in this together. Soundscape has been a family business for close to forever. And for a while I felt part of the family. I couldn’t have asked for a better experience. And, not incidentally, the One R’s...