Roland Park Bagels & Sandwiches — Restaurant in Baltimore

I went in today to get my usual bacon egg and cheese on a french toast bagel. I accidently pulled out an old debit card. It of course declined. When I gave the cash register attendant whom I believe to be the owner my new card. Mysteriously it did not go through so she asked for cash. The card machine mysteriously worked for the white patrons behind me after I paid in cash. I thought there was something wrong with my card until I called my bank as was told nothing was wrong I then used my card at another retailer where it worked. I am pretty sure they did not want to process my card so they lied and said the card reader was not working. in addition my order was messed up and I did not get an apology when I asked for a correction. I am a long time customer, I have supported Roland Park bagels since the last owner, but I won't be back. I don't support places with shady...

Called and inquired about an allergy before ordering on Uber Eats. I asked the cashier if I could speak to someone in the kitchen because she had trouble understanding me. When the cook came to the phone I said two words and he immediately began yelling at the cashier for making him come to the phone. He told her that I wanted to make an order and that she ahould take my order. He kept yelling at her implying that he was used to her having trouble taking orders over the phone. I felt horrible for getting her in trouble by simply asking to speak to someone in the kitchen about a life threatening peanut and shellfish allergy before ordering. I have no problem with speaking to someone that may have trouble understanding me, but why would he yell at her for needing help? It was awful. I won't be...

Ordered from them for the first time for the MD Vegan February event and had a terrible experience. My sandwich was poor quality (hard bagel, brown avocado) and missing a main ingredient. I called the restaurant repeatedly and no one picked up. When I finally did get someone on the phone and reported my sandwich didn't come with the Vegan Egg it should have, I was told she didn't think it "came like that" and I was wrong. I had to point out that their website carryout menu explicitly described the sandwich as having the Vegan Egg on it, so it was indeed supposed to come with it, before I was offered a partial refund. I'd heard good things about RPB, but I shouldn't have to argue their own menu with them just to get the...