Jackie and Vonni were extremely gracious and we were comfortable from the time we entered the beautiful shop. Not only is the location beautifully decorated, but the drapery that closes off the area from the front of the store made it all the more comfortable and appealing for us to display our pieces and chat privately with Jackie. After all, selling of one's jewelry items is such a personal interaction, and it was so pleasant to be in a calm, quiet and private area. There was no attitude of haughtiness or of someone doing us a favor. But rather, Jackie was charming, knowledgeable and low-keyed. Once we made the decision to sell my original engagement ring and two watches, we left with a smile on each of our faces, knowing that we had done the right thing. We are getting on in years, and now we will take another extended trip while we can. Haven't worn the ring in years, but we will thorughly enjoy Italy, thanks to Jackie! I would highly recommend him to anyone desiring to sell or acquire fine jewelry! I just noticed that the name at the bottom underwhich our review will be published is my 12 year old grandson's sign in name-that's what an old retired teacher gets for trying to be sophisticated with computers! Thish is from...
   Read moreI was visiting Miami and had several pieces of jewelry from a relatives estate I was looking to sell. I went to SEVEN other jewelers in the area and was frustrated with the experience. I found Jackie online and went right over.
While in the store, several customers came in, and almost all seemed to be repeat clients who Jackie greeted by name or referrals, which was quite comforting to me since I'm not from the area.
I met with Jackie in his private office, which was also comforting that I didn't have to pull everything out on the showroom counter.
I was very impressed with Jackie's meticulousness, and was thrilled he actually sat down with me and went over each and every piece. He provided me a fair price for each individual item, not the lot of everything together, which no other jeweler I visited could do.
Overall excellent experience, I will...
   Read moreVery customized and professional service (and fun, too!) with Jackie and Vonni! I brought in a number of family gold pendants hoping to make a custom necklace... (I have been to other jewelers with no luck - most wanted to melt the pendants down or stick them on ugly chains.) I met with Jackie who listened intently for nearly 2 hours (I'm picky and you have the store to yourself for your appointment). He presented varying chains and clasps to compliment my pieces, and customized everything I wanted into two beautiful necklaces! I picked up them up (and he had them ready ahead of schedule) and cannot be happier! He's not pushy with buying your old jewelry either - quotes a price and objectively explains the pros/cons of selling. The whole experience was an absolute pleasure - can't...
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