Royal Furniture Store — Local services in Baytown

My husband and I purchased an entire bedroom suite, dinette set, washer/dryer and accessories about two years ago. When the bed was assembled by the company’s, it was a complex process. Now, we are about to move, and my husband travels 95% of the time. I called Royal Furniture to ask if they could send their service men to take-down the bed, and that I would pay for the service. I was immediately turned down without an explanation. The service guy by the name of Ramses kept his rebuttal that the service in which I was desperately in need of was not an option. I won’t be doing business with this company and it’s lack of...

My wife and I bought a desk and a Chester drawers for our youngest daughter's bedroom from these guys this past week. I was at work when the delivery man came to deliver the furniture. My wife and oldest daughter said they were super polite. The furniture is of good quality and it was for a fair price we...

Great experience all around!! Great deals, great workers, great communication! Mike is awesome and has top notch customer service skills. The delivery drivers are courteous, respectful of your home and know what they are doing. We will return to Royal Furniture for...