Love the store but they need a new policy. I left a bag at the register that was already paid for. The cashier failed to notify me as well. I have a slow walk, so they had time to call me back, lol. When I called the store, I was told I had to go back and retrieve the items they put back( the inconvenience of having to walk the entire store!)They should have left the items in the bag and stored it somewhere cool and afe. After a period of time, if the customer does not claim the items, put them back! I called in a reasonable amount of time. They need...
Read moreBad customer service, sad looking meat and the weakest produce ever! They were out of a quarter to a third of all produce. I wanted to find someone to check in the back for bell peppers. Took 10 minutes to get am employee to look for someone else to help me. Guy walked up and just stood looking at me. When I smiled and said hello his reply was, 'you want help?'. Zero friendliness. Never could get any bell peppers. Not too upset they didn't have any, more dissatisfied that the employees lacked any resemblance of customer...
Read moreI recently experienced the most unpleasant customer service or should I say, the laziest. Whatever happened to hospitality? When working as a cashier, it is one's job to check beneath the cart for any remaining items, and if there are any, one should utilize the handheld scanner. Furthermore, if one offers to assist with carrying groceries, it is assumed that they will help remove items from the cart and place them in the...
Read more