Boot Barn — Local services in Beckley

Honestly thought it was a good store bought a pair of 200$ steel toe work boots for the new job and the tred has worn off faster then any pair of shoes I owned and the heal of the boot has cracks in it that I can peal causing more damage in the product I spent a good amount of money on, had the boots for less then 6 months and there badly damaged as to where my good friends had boots they owned for almost a whole year and there in better condition I feel I wasted my money and most importantly my time at this shop, customer service...

I gave one star because of the customer service. I was in the store for 30 minutes searching for men’s jeans in my husband’s size and never could find any. The employees never once tried to help, but stayed behind the counter talking about their personal lives. I love the clothing and styles at boot barn, but the poor customer service left me without...

I was immediately greeted and asked how they can help. I gave a description of what I needed and Travis went above and beyond to assist. He found exactly what I was looking for! As if he was my own personal shopper! He took the stress out of shopping and saved me...