Harbor Freight — Local services in Beckley

Management needs to work on some of the staffing you have professional performance members whom are willing to go the extra mile to help you noticed a new fella that was doing this even went beyond the lady manager on duty to help load my item when she wasn't going to even load it since I didn't have a trailer, which the guy had no problem getting it in my vehicle as the girl couldn't even operator the forklift correctly almost hitting my vehicle! The other few employees at the checkout wasn't very impressive as the young boy didn't care if he had a job or not as he told me that he didn't need this position and only here for the pay, not very impressive if you ask me, nor telling the customers this! Prices are getting better just need to be on the shelves especially if you're running a deal on the battery pack items but no batteries nor chargers and only certain tools in stock. Ever get a chance notice that one or two employees are working while you walk by the office you'll see two or three setting on the computer or just talking as you ask anyone of them for help it's like pulling teeth, am glad to see them get better personal thou hopefully the lazy one's don't run them off hard to get good results...

Terrible service from cashier, think his name was james, looks like santa claus if he was in hells angels. Ive had issues with this guy trashing my place of work, so i assume he is taking it out on me when i come in to spend my money at his place of work. I had a heavy box in my hands loaded down with tools, and he decides to chat up the guy in front of me for way too long, seems to be focused on everything besides getting me checked out. Guy behind me got mad and left, when i got to the register he said maybe three words, growled at me, and came off as rude, ill go to lowes next time. Completely...

Would be 5 stars but apparently the staff at this particular store are always too busy to help customers when they ask for it. I did manage to coax a head nod out of one person in the general direction of what I was looking for. When the website said the item I needed was in stock but I couldn't find it in the general area of my hard earned nod, I was told, "If it's not there then we ain't got it." Which must have taken a huge amount of effort on her part because she quickly disappeared out of my area while taking out...