Shout out to Richard and Danny at A+ Went into the store in beckley not knowing what to really expect dealt with other places before where they want every detail of your life before renting you some banged up or horribly put together item and these 2 guys were Awesome they were easy to talk with. As well got what i was telling em that i wanted with no hassle of trying to talk me into something else they got me in and out and what i needed quick they are couple guys id def recommend going in store and talking to theyll do everything they can to get you what you need with no hassle. I even went back in an they ordered me another item again with no hassle even going out the way to pick it up at another location out of state so i could enjoy it sooner corporate manager was cool guy too easy to work with and talk to. Definitely go in there before these other places and just see for yourself its worth stopping by before them other guys thanks Richard and Danny an the corporate guy as well lol The delivery was right on time them guys as well were great...
Read moreExcellent employees and excellent service. The customer service is through the roof, so amazing! The employees are very polite and professional. Mike and the newest guy AJ are wonderful and very helpful. I don't know AJ well but he's been very nice and helpful. Mike has been putting in some hard work since he has been there! The manager, James Wood, is probably the nicest person I have ever met. He is so genuine and he cares so much about his customers. His energy and his personality is so warm and welcoming. I have been a customer since James first started working at A Plus and he has been helping me every step of the way for the last 4-5 years. He definitely deserved that manager position! I've seen people come and go over the years but I know he will be there if I may need something because he is a loyal employee! I very much appreciate all the effort he puts into his job. He gets an "A Plus" from me! I hope his intense effort toward his job is acknowledged by others as well! I will never rent from anywhere else because of...
Read more2024: Updated- Idk why I'm being prompted to leave a review because I placed an order online for a bedroom suit a week ago and I've yet to hear anything about it, and yes I paid the down payment. When I called the store to ask about it, they said it could be 2 to 4 weeks before I hear anything about the order. I said if I had known that, I may have one another route... I've had nothing but good experiences with A + in the past, but this online experience so far sucks. It's been a little over a week since I've placed my online order for a bedroom suit and I'm still sleeping on the couch. I do want to add that the furniture I am receiving will be brand new from Ashley Furniture, and that's good- nothing preowned. I feel I should experience some service before giving a proper rating.
2021: Mr. Payne was very attentive and has awesome customer service skills. His upsell is impeccable. He...
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