Extremely disappointed with this tire shop. They sold me two defective tires and promised to send them off for a warranty claim. After weeks of no updates, I contacted the tire manufacturer directly and learned the shop never sent the tires. When I followed up, they completely ghosted me. Unprofessional, dishonest, and a waste of time. Avoid this place if you value reliability and customer service.
The manager's cell phone number is literally in the provided screenshot attached. I also kept all phone recording dealing with him and your distributor which handles the your warranty claims. They specifically stated they would honor the warranty given that 2 of the tires you sold me failed the exact same way. After they tried to reach you and so did i you guys ghosted me on any replies and just tried to pass of the claim with no follow-up or follow through. if you would like to resolve the issue please refund me the amount paid for both AMP M/T 37/13.5/26 tires you sold me then...
Read moreIf you decide to do business with this establishment please check your wheels before leaving this shop if they drill the mounting holes out for you as mine are not correct. So bad that my car shakes horribly going down the road. They left huge scuff marks on the wheels when they drilled out the holes and charged extra tax which I didn’t notice at first because the handwriting was so bad. Wheels LOOKED great on my car but they came at a price. Not going to tell you how to spend your money but definitely will not be spending mine here if my life depended on it. Customer service is horrible. You may think you are getting a deal but what will it really cost you in the end? Messed up car and court fees? God bless and...
Read moreThis review is from my fiancé Sidney and he was very happy with the customer service that was provided by Adrian especially living in Michigan he was really helpful and patient with him buying his first pair of 26 inch forgiatos My fiancé was very skeptical at first with all the scamming goin on and send large dollars but he made my fiancé feel comfortable and at ease that this was a legitimate business and He is very happy with his purchase so shots out to ballerz Inc and Adrian for everything and providing prompt and efficient customer service my fiancé can’t wait to put them on his infinity Q80 you all are definitely a worthy experience for...
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