I'm owner of Verena Hair Designer and i been in Phenix Salon Suites for 2 years; when i started i got 20 weeks $100 more free because business there as never picking up. i also clean 3x a week commun area to deduct $100 of the week bill; so i start in the suite 133 and i move for the suite 123* now i'm in the suite 101; and currently when i was leaving Phenix Salon Suites; in the day 08 of january of 2025, Verena hair designer, myself suffer an fake accusation of harrassement; 2 months before Natalia Beauty Salon Microbladding and Shadding she was using the space of Phenix salon suites against the rules. i knocked in her room and i told is not permit because i had asked the Owner before, so she got very mad on me and told me that i was unprofessional and since there; she and her friend rhat also is a business Marta Montes Massage planned inside a commun area, i locked myself inside there i try to find a ways to scape: Martha Montes had been agressive ro me touch me face without authorization and look like she don't stop to follow me since she is jeleous about i be the best brazilian hair designer and specialist in Keratin, I'm very disappointed because i grow from scratches and he has proves that the women's is not telling the true; that she been hidding herself there: i got very scared to go out and i'm always silly to not call for help. also today i brought someone to pick my products furnish: start in a new place but while i was putting things with the handyman that works for verena hair designer; he left myself locked out and change the key, so i been unauthorized to work in my place; i been with a harrassment call; from other business, when she show up just her personal side; i don't have a contract because i been paying and ask for one in 2 years. I also been paying and not be able to work; i also never received a receipt from weekly payments; i'm looking more than 200k investiment, because i fake call, i acknoloadge my mental health; but i know my boudaries and rights, and Phenix Salon Suirss is damage the Image; and leading Verena Hair Designer LLC; without be able to work. i would like at least have my products; since i'm loosing all my investiment and time and also its having obstruction of justice, i dont understand how a franchise authorize this kind behavior from one company that cares they name, help is not help when i pay week like everyone. and when i'm the business that keep phenix like business; i also don't have any authorization to my salon be a model salon for he show and rent for other girls his rooms; and at this point, Phenix trun to me a afraid place to be. i thought was family, i work my soul to build Verena Hair Designer. So unfortunately this is my experience as renting a suite on Phenix. Basically is difficult to be in self defense be political at work. when come 2 new friends business; rhar a competitor and use against your mental health background to treat yourself. I just wish...
Read moreI had a very disappointing experience at this salon. I had my hair lightened by Lena at “Your 3 Hair Girls,” Suite 138. I was not happy with the results at all. In her rush to finish in time for the next client, she performed the service poorly. After that, I tried to contact her several times, but she did not answer my calls or messages. When I went to the salon, it was closed. On my last call, I explained my situation, and she directed me to another person. I don’t believe I should have to pay twice for a service I was unhappy with.
I hope the salon takes customer feedback seriously and addresses...
Read moreGot eyebrows and waxing done by Preet, she is amazing, surely recommend going to this place. Very neat and great service👌🏻
Also, @owner of Phenix, pls change the address in google maps as it takes you to the backside and lands you in an incorrect place. The Apple maps would work but google maps shows us the wrong address. Updating it would surely...
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