Reset Games — Local services in Bellingham

The store is ok but I've had some bad experiences here.

When you go to the counter to check out, the guy will go into the back of the store to grab the game, Sometimes they will get a much worse quality box than the one you brought up, try to sell it for the same price, and put the box you brought up back on the shelf. Not a big deal, if you ask for the box you brought up they will give it to you, it's just annoying and feels like you're getting duped a bit. I like a nice quality box when I buy a game, I want the one I brought to the counter thanks.

Also, tried buying a ps2 controller from here. The first one I bought had a broken rumble pack, made a loud noise whenever it went off, would have been noticed immediately if it was tested at all. I traded it in for their other ps2 controller, when I got home I realized it was filthy, it was seriously nasty. I cleaned it for a while and it works fine but I'm honestly shocked they sold the controller in that condition. I would say be cautious buying second hand controllers or consoles, seems like they buy anything and sell it for full price without testing...

They appreciate and value your support. No you don't if you did you would give them more credit than they received if you value there support. Ohh I get it you value all the support as in money you receive. But you don't show us that u value us by giving us under the belt store credit. I mean if you take a PS2 game in there with a cse and there selling that exact game you just came in to trade in for quadruple the amount you just credited them. I mean really 15cents than you turn around and sell that game you bought from me for 20$. So again you appreciate the support but you definitely don't value it. annual revenue of $1 to 2.5 million if your not sure why I thank like this well geez 2.5 annually with a staff of what 5 maybe 7 staff they making 30,000 a year if that. So that's about under a half a million your prouble have some lease on the building but that can't be more than your paying your employees than you figure the new games you buy you get that discount cuz your buying bulk. Or it's some contract you sell so many you get a share of profits you come out way ahead that to me...

The store is amazing. The arcade next door is also really cool. The reason why I rated so low is because of the curly hair hippy dude with the glasses working the front counter. My son really wanted one of their sodas in the fridge behind the counter, so we stood there for like 20 mins when I finally decided that I would just go ahead and grab one and leave a few bucks on the counter. As I was about to leave the money on the counter this guy just storms in and scolds me for grabbing the drink myself. Granted, I should not have done that. But I was just like: I've been waiting here for like 20 mins man.. his response to that was: "yeah more like 10 mins." Really? So you saw me standing there the entire time and just decided you just didn't want to help me? Ok pal, you've got some really amazing customer service skills.... And you've got the nerve to leave out a tip jar as if that idiot is even worthy of one.

A tip for WHAT? Being an...