Goodwill Industries of Northern Illinois — Local services in Beloit

Stopped at my local Goodwill today. I normally love thrift shopping but today's experience changed my mind on our local Goodwill. I stood at the cash register and waited to be checked out for about 5 minutes while the girls that were working there student a circle 5 feet behind me chit-chatting. When one of the girls finally came to the register I was overcharged, I mentioned being overcharged and she cleared out my entire purchase and rang it in again. I was running out of time as I had to go pick my children up from school. So I paid the amount she gave me the second time being $3 less than the first Total. When I got home I added everything again because it's still just didn't seem right. So the second time around she charged me $2.50 too much!!!! I guess I will just eat the $2.50 Abbott would probably cost me that much in gas to drive back across town and...

Update: Entered the store and a big sign had a blue tag 50% off. Bought 18.00 worth of stuff that had blue tags and was charged full price. I was sure I double checked the signs in the aisles to make sure. Called the store and was told only the things at the front display were 50% off.

WILL NEVER TRUST THIS STORE. AGAIN.

Bought a cool turntable displayed behind the counter in the box. Box pictured was not actually what was in the box. Inside the box was a broken dirty outdated version. MANAGER NEVER CALLED ME BACK. The prices at this store are too high. I can buy things new for what they charge. This a non-profit corporation Not a charity. Less than 10% goes to charity. They do provide job training for which they get government credits. Shop St....

It WAS a great place to find a treasure. Now they are taking things people gave them (for free) and checking the value online. HUGE markups on things that actually make it to the shelves. The really good stuff (like vintage pyrex) never even goes out on the shelf. It is sold online for higher profit. I think it is a huge slap in the face to donators, who are also shoppers. ALSO...the amount of things that are thrown in the dumpster is horrendous. I once saw my donated Christmas items (the stuff I donated) being taken off the shelf because they did not sell, the store attendant told me they were being thrown out....