Adobe Second Chance Thrift Shp — Local services in Benicia

Was so excited to visit this little store. Sadly I dont recommend... ESPECIALLY IF YOU TAKE YOUR CHILDREN! From the moment i walked in with 2yr old daughter held by my hand i was eyeballed... i noticed the owner before i got half way give anobby dirty looks as my 2 yr old touched a dresser handle. As we neared the rear room, my daughter tried to wander back, before ahe hit the entry way ITOLD MY DAUGHTER THATS NOT FOR YOU, GRABBED MY DAUGHTER AS THE SNOTTY WOMEN STARTS IN " THAT ROOMS NOT FOR HER" NEEDLESS TO SAY WE RETURNED THE ITEMS WE WANTED YO BUY AND WALKED OUT. BAD SERVICE,...

This place really has some cool finds and also an even better cause. If your expecting to find high end stuff then it’s probably not for you but if you want to find vintage things with history that you could refurbish, personalize and make your own Adobe is the spot. I don’t think you should really judge customer service especially at places where a huge amount of money goes to charity/community. But if you want to get red carpet customer service you should probably seek somewhere in Napa or Walnut Creek. Come check this place out for yourself you really never know what you...

I arrived to help my mom load a dresser and the female owner was extremely rude. She cussed at my mother in front of my special needs children multiple times. She was literally yelling at us in the street because we were “blocking the door” as we were trying to carry out a heavy dresser by ourselves. She triggered my children (one has brain cancer). We returned the dresser immediately after that treatment and will never return. Avoid this place especially if you...