NorthWest Arkansas Community College — Local services in Bentonville

Absolutely, by far, the worst experience as far as the cashier's office. We received one notification that my son had a balance due (Army hadn't paid their portion for his service...another issue all together). I explained to the cashier that we would be paying but needed time to transfer funds for a college savings account to the college. The woman told me they would not stop, "their process" as far as the bill owed. I explained this would take 2-3 weeks maximum. 2 weeks later, we receive a collections notice. Again, we try and call them and the collection agency to report that the payment literally crossed in the mail with the collections and could they remove from collections. The answer was an emphatic no. No grace period, no understanding that getting the funds transferred takes some time, no consideration that my son serves his country. 30 days and off to collections he goes. Would not recommend the college to anyone, any time. No compassion, no understanding and rude people...

I actually really liked going to Northwest Arkansas community college and was doing my degree completely online, until one day I was not. I enrolled in a payment plan and had a balance on the plan, so when I logged into my account to pay the remaining balance of the plan, I was not able to. When I contacted the school they said that they had sent my account to a debt collection agency after only two months, I do not live in the USA and have been trying for about 1 1/2 to contact the debt collection agency . I didn't receive an email , no warning nothing. I was on my second semester and thought I was on my to getting my degree online, this school has completely discourage me from pursing my degree online. The school seems to be more about profit than students success. Some of the positive reviews I have read about the school were written by...

If I could give zero stars, I so would. They have messed with my financial aid, they do not ever answer the phone, and then the wait is terrible if you do go in, they aren't any help when it comes to questions, and they aren't willing to do more than say, "Sorry about it, you'll be dropped from the classes if you don't pay in full, you should have known everything had to be turned in by July 3rd, even though it's not on our website, and we are a new system so we are too busy to answer the phone." I've never had a more unprofessional experience from a place that is supposed to help. I suppose this is directly against the enrollment support team they have because they are no help and aren't friendly either. I would suggest going to the University of Arkansas or doing an online school instead of having to go through enrollment...