Karen's Hallmark Shop — Local services in Berea

Karen's Hallmark store in Berea Ohio. In June 2024, my daughter bought Silver Forest earrings for my wife's birthday. My wife already had the exact pair and went to Karen's Hallmark Store to exchange them for another pair. The person at the store said that they could not be returned, something about the health department. The earrings had not been taken out of the original packing. The receipt states: No returns after 30 days, no returns on sales and seasonal items. No returns/Exchanges on Keepsake Ornaments. No Refunds without a Receipt.

No where on this receipt does it say that earrings cannot be returned. When my daughter checked out NO one told her that earrings cannot be returned. Furthermore, my daughter did not see a sign posted that Earrings sales are final.

Therefore, if you want to purchase earrings from Karen's Hallmark store, I highly suggest you do NOT make that purchase unless you...

Nice place. Too bad the name Karen comes with a negative connotation these days. Easy check out experience. You get a gold foil seal with each of the cards. When you care enough to get...

Very friendly and helpful staff along with a great selection of cards, gifts, chocolates, etc., make this a go to store for all occasions....