Marc's Stores — Local services in Berea

Ugh! Save yourself the drama of the inept staff and useless managers and shop at any other Marc's. Brad runs this store like the least important thing is customer satisfaction. One time I was in here and the man working had to touch my shoulder. There's always a line a day long to pay cash, unless you want to use self check out. Good luck getting anyone to help you. And why can't this location get peace Redd's? They get it at all the other Marc's in the region, but not here. Keith thinks Berea isn't good enough for peach Redd's? Oh, I'm sorry, did I forget to ask the sales associate if THEY could help ME bag my groceries??? In the checkout line (not the self serve) I watch them stand there as I bag my own. Like, who's getting paid??? Whenever the price in the system doesn't match the price of the display tag, they just remove the display tag. Now you don't know what it's supposed to be. DO...

This Marc’s does well with all the areas it easily has control over. I visited on a Sunday and it was busy. The store was well-stocked. It had everything I needed. There were plenty of open registers.

The prices are about what you’d expect for a chain. They’re not super low, but not super high either.

Having said that, Marc’s is not a fun store to shop in. Every aisle is narrow. It kind of feels like you’re in supermarket jail. The first aisle you go in is chips- which is a lot of pressure to decide as people were waiting behind me to get through because the aisle was so narrow. Later in my trip I realized I needed pretzels. However, there weren’t any on the other chip aisle (why are there 2?). I didn’t want to face the labyrinth of the store to go back and get pretzels so I just didn’t get any.

I wish the store didn’t feel like a maze. I wish the...

5/14/2023, was told demandingly by a very young cashier in register 3 that I needed to do the bagging. I have never had to bag my own groceries at Marc's before. I don't have a problem with doing so on my own accord, but you don't let employees tell customers to do their jobs for them. Especially rudely.

Also, before I was even ready, the kid said to me something along the lines of "you're going to have to wait a second", and I said "okay, I understand, I worked here about 10 years ago, I know how it is", and he responded with "Yeah, but it's just so busy right now"

I felt like an annoyance and an inconvenience for buying like 12 items. I'm close to 30, you don't let teenagers talk to grown...