Very poor experience with this company - buyer beware. In summer of 2021 we purchased a children's bedroom set from them - was charged right away nearly $1200. Bed and nightstand were delivered quickly. Dresser was delayed but was told they would let us know when it arrived. Waited patiently because figured was supply chain issues and maybe it was stuck on a ship somewhere. Fast forward it is a year later still no sign of the dresser. Finally I called the manufacturer directly - Furniture of America - directly who said the item won't be ready for at least another six months because there isn't enough demand to make it (special place in the sewer for a company who treats customers this way!) Anyway, my child won't be a child anymore after 18 months waiting for a dresser. So we asked for full refund on the bedroom set. Bergenfield refused; saying we had used the bed and nightstand for a year and we would have to pay a restocking fee for those items. A...
Read moreI absolutely loved the service. I must say Eddie went above and beyond to get just what i needed and want. The Delivery was easy and quick set. I recommend this store to anyone who wants top of the line affordable furniture. I will definitely be doing more business as well as share my experience within friends and family.
Again a big shout out to Eddie and his awesome staff the really took their time to assure i got what i needed and wanted. They get an A+ for their...
Read moreStart to finish, an unexpected pleasure! Eddie is a star. Professional, fast, friendly, and follows up. Eddie expedited the order and my furniture arrived sooner than expected. He was there for delivery too. The truck arrived on-time to the minute. The furniture was in perfect condition. Delivered very carefully, set-up carefully and all packaging materials disposed of. Nobody does it better. I’m not going anywhere else for...
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