Sariling Atin — Local services in Bergenfield

We placed a food order for Christmas Eve which was confirmed a week and a half prior. We got a call Christmas Eve that they have too many orders and couldn't fulfill our order. After some time on the phone they said they'll have it ready at 5PM. 5PM comes around and we're told they gave our order to someone else. After insisting we get our order because it was confirmed to begin with and now too late to order some place else, they agreed to make it for 6PM pickup. After all of that, they have the nerve to say "Are you happy now?" as they give us the order. I'm giving 2 stars because the food is good and they're one of the better Filipino grocery stores...

They are charging a lot more than the price stated on the item. I was buying a Martin’s Purefoods hotdogs & the price marked on the shelf is $6.35, when I was paying the elderly cashier in the food section was charging me $8.55. I told her that it was not the price but she insisted on the higher price claiming that the price”wasn’t changed yet.” This is a very bad business practice & actually is deceiving customers of the rightful price which are marked on the shelves…very very practice especially at this time of pandemic where people are trying to save some precious money to...

Went to pay at cash register and a cockroach crawling on the counter top, the lady took a piece of board and hit the table and blew the bug towards me and it landed on the table next to the counter . It rolled over on its back and kept moving its legs. She rang up my groceries and it was too late for me to back out and put stuff back . I ran out of there and will never return , she didn’t bat an eye. I have a video but I will not post it. Trust me ! I am not looking to ruin their business but OMG. Kill it at least and say I am...