Walgreens — Local services in Berkeley Heights

DO NOT GO HERE FOR ANYTHING! So I use the photo center here to develop my pictures for my Kodak camera. I went in on December 8th. The girl at the counter told me she would send them out and my ticket I kept said to come back on December 15th to pick them up. Long story short, I spoke to the “assistant manager”, Gloria who was trying to assist me. When I told her I spoke to just about every employee at Walgreens she laughed in my face. She did not once apologize for how long this process was taking. Richard was assisting me the most , actual manager, and called me about when to pick them up. So I went in on January 24th and FINALLY they were ready. Richard told me on the phone that an employee sent it to the wrong photo center. I picked them up and Gloria was there, miserable as usual. Richard gave me 15% off which I appreciate but it only took off $1.50. I nicely asked Gloria if she had a photo coupon or something and she immediately said no. She did not even look around or offer me something different. Clearly, she doesn’t know how to interact with customers and I was a very loyal Walgreens customer so I will not be returning for anything. I still had to pay $14 for my pictures that I patiently waited on for almost 2 months! DO NOT GO TO WALGREENS, HORRIBLE...

If I could give negative stars I will. I this is not the first time I have had a terrible experience at this Walgreens. They are extremely slow in attending to customers. I made an appointment for Covid vaccine and filled out all paperwork online. I arrived 5 minutes before appointment and waited 20 minutes just to be asked to fill out paperwork again. After that I had to wait another 20 minutes at which point I really need to leave for a meeting. I asked the pharmacist and she said they are getting ready for me in the little room on the side. Another 10 minutes goes by and the nurse who was standing there the whole time calls my name. So essentially I waited 50 minutes to get a vaccine even though I made an appointment and arrived before my appointment. Talk about vaccine hesitancy - this is a total deterrent for me to get vaccinated as they don’t make it easy at all.

Go o another Walgreens. This one...

Don’t go there for your prescriptions. My mom had a prescription called in and we waited for more than a day for it to be filled. First when I went there, they told me they haven’t checked their messages (which had been almost 3hours since the prescription was called in). I then called more than 24 hours to check the status. I was then told the prescription was on hold. When I asked the person on the phone when it meant. She told me she doesn’t know. My mom has been waiting for this medicine for more than a day and she has been miserable. Do not go there for prescription unless you want to wait for more than 24 hours for it...