Delicious Heights — Restaurant in Berkeley Heights

I’ve loved Delicious Heights since it opened, but wanted to give a special review on our service last night. My husband and I came in with our two sons, ages 3 and 1. We were sat in the first table in the dining room on the left with Katie M. as the server. She was wonderful! Having two small kids, you never know how quickly things will turn from good to bad, so it’s important for them to have drinks and food first. She came over immediately and took our drink order, paying special attention to bringing their juice first. After delivering our drinks, she took the kids food order while she gave us a few minutes to decide on what we wanted. After she took our order, she came back immediately with small plates and napkins (a necessity for small kids).The food came out quickly, and she checked in constantly to make sure we were doing well. We thanked her for being so attentive and for making sure the kids were covered right away. As they were finishing up their meals, she was back with their ice cream. They were so well behaved (they usually are) but more so because their needs were met on schedule. We were in and out in an hour with our bellies full. As a previous server, I couldn’t help but appreciate how on top of everything she was. Thank you again for a great experience and please give Katie M extra love for being an...

From the moment we arrived, everything was a mess. No one welcomed us or assigned us a table. Several employees, including servers, walked right past us as if we didn’t exist. Eventually, a buzzer randomly helped us find a seat.

We had to sit at the bar because no one ever came to the table. It seemed the girl working behind the bar was new—again, not a problem if she had any supervision or basic training. But she clearly didn’t. She didn’t write anything down, didn’t know the menu, and even refused to sell me a cocktail without giving a valid explanation.

Our order came out wrong not once, not twice, but three separate times. I had clearly explained what burger I wanted and how I wanted it, but she just guessed and got it all wrong. Worse yet, other employees started blaming me for their mistakes—completely unprofessional.

To make matters worse, the manager never showed up. In any halfway decent establishment, someone in charge would step in and try to make things right. But here, customer service is clearly not part of their culture.

I went because someone recommended the chicken tenders—and yes, they were tasty—but honestly, one decent dish doesn’t make up for such a frustrating experience. I definitely do not...

This is a favorite restaurant of a friend, so we visit from time to time. Let me say this: it's expensive for what you get, and the cooking is very ineven. It looks like a big menu, but it's actually not. Bar service & drinks are good, but waitstaff has a tendency to get lost in the place, it's pretty large. As to food, well, stick to simple, foolproof fare. For example, last visit I had grilled salmon over salad. The ingredients were good, but the salad was chopped into oblivion. You really couldn't recognize the individual ingredients until you tasted them, and it was all mooshed together on the plate in almost a paste. Not very attractive. While the piece of grilled salmon was a generous enough size but looked overcooked, and it was. I don't know what else to say. If you can't serve a decent salad with a moist piece of fish, I don't know what you're qualified to cook. I can't recall previous dishes I had there, and this was definitely the least satisfying, but I do remember being vaguely dissatisfied each visit. They need to pay more attention to their cooking, because it's a really nice atmosphere, like a 60's club. But don't let...