Got balayage and haircut both times
1st time going was ok. The woman I was scheduled with was very nice, was honest about how close she could get my hair to the color I wanted and tried hard to do it well. I really like how it came out. At the end I felt like she was trying to sell products to me- this made me feel like they have a quota to reach for hair products to sell, making their pitch seem more about moving product and less about what products I needed for my hair.
2nd time đ it took weeks to get an appointment. I would call and call with no answer and my voicemails would not be returned. When I finally got someone on the phone it was 3 weeks later. They told me the woman who had previously done my hair was booked out for the next two weeks. I said, no worries I will go with another stylist I need my hair done. They paired me with a stylist who they said would be more expensive due to her experience. I said âno problem, makes senseââŠ.
The sad part is that the stylist did not do my hair at all how I wanted, she kept it really dark with hardly any noticeable difference. Then she told me she decided to go darker but that I shouldnât worry it would lighten up đ and that instead of giving me all the balayage dimensions I had asked for she gave me less, because I didnât go in often enough to get a touch up so it would look weird.
My question is why??? If I ask for something and the stylist thinks something canât be done or would be better shouldnât that be discussed before doing my hair? She also tried to sell me products I did not need. And then her next client came early so she did not even completely dry my hair before she said her goodbyes.
TL;DR- they charge too much for a salon who doesnât return calls. Tryâs to sell you products you donât need and does a poor customer service job. Also, stylists are a hit or miss. The more experienced stylist charged more but did not do my hair at all how...
   Read moreA Berkeley Gem â 10 Years of Incredible Hair and Heart at Keter
Iâve been a loyal client at Keter Salon for nearly a decade, and I can confidently say itâs one of Berkeleyâs true treasures. From day one, the experience has been nothing short of exceptional. I come in every six weeks for color and a cut, and every visit feels like both a transformation and a treat.
Over the years, Iâve had the pleasure of working with Kiki, Roxy, and Dianaâand each of them brings something truly special. They are not only incredibly skilled stylists, but also amazing listeners. Theyâve helped me evolve my hairstyle over time to suit my changing face, lifestyle, and mood. I always leave feeling more like me, just better.
The salon itself is warm, modern, and refreshingly inclusive. Itâs a space where everyone feels welcome, and that kind of atmosphere doesnât happen by accidentâitâs cultivated with intention. Iâve recommended Keter to friends with all kinds of hair textures and styles, and every single one has walked away thrilled.
Whether you're looking to maintain your signature look or completely reinvent yourself, Keter deliversâconsistently and with heart. Five stars...
   Read moreVery pleased with my recent hair cut and will be back! . This review is a special about shout out to Jo-Anna's care for my daughter hair!
My daughter has different hair then I do and we had been stuck for months maybe years on how to properly care for it to avoid big tangles and mats. It was at the point of refusal to try to brush it or care for it at all and impacting how she felt about herself.
Jo-Ann was so kind to see Brianna, give her super attentive service, information, attention and a fantastic do! She recommended layers to better manage her thick hair, options I have brought up at our previous typical kids salon which were not supporting or implemented.
She even recommended a new hair brush and improved way to brush her hair, also empowering my eight year old to do this on her own
So glad we took Brianna to stylists with years of experience and expertise on hair and hair care! Happy to pay a premium price. Thank you for truly making a difference for my daughter and...
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