DTLR — Local services in Bethlehem

I’ll start by saying, I was only on this site for one simple thing — a pair of Nike Rejuven8 recovery slides for after my runs. Easy enough, right? I order a size 13, feeling good about life. Moments later, I get the confirmation email… and surprise! It says size 8. Because obviously, when selecting a 13, what I really meant was an 8.

No big deal, mistakes happen. I call them up thinking we’ll clear this up quickly. According to the girl who answered, they’ve never had a size 13 — size 8 was the only one available. Oh. Interesting. So naturally, I ask to cancel the order. Logical, right? Nope — apparently, that’s not an option either. Of course not! Instead, she tells me I can either call customer service (good luck) or come pick them up and return them. Perfect, because who doesn’t love making two trips for something they never wanted?

A few days later, I figure let me stop by and deal with this. It’s not a lot of money ($70), but, call me crazy, I’m pretty sure I could find something better to do with $70 than leave it behind for a pair of slides I’ll never use.

I show up, explain why I’m there, they bring out the slides — the wrong ones, naturally — and again tell me they never had a size 13 and I must have picked the 8 without noticing. I mean, sure, if you think I’m the type who selects random sizes and just rolls with it — just like how I’m writing this thoughtful review without a second thought. Makes total sense.

Then she asks if I paid with AFTERPAY (spoiler alert: I didn’t). I even pull up my bank statement to prove it. She checks and… wait for it… tells me they can only issue a store gift card. Because obviously, nothing says “excellent service” like trapping your money in a store you have no intention of ever setting foot in again.

I explain that I don’t shop there. Her solution? “You can always exchange it for something else… or just come back.” Oh good! Because my new hobby is apparently buying things I don’t want from places I don’t shop at.

No problem. I grabbed the $70 gift card, walked outside, and ceremoniously threw it in the trash where it belonged. Problem solved.

Moral of the story: If they say they have something for you, make sure you physically see it in hand before giving them a dime. Because once they have your money, you’re not getting it back. You’ve been warned. Good luck — you’re...

This store has an okay-amount of variety but the customer service is absolutely terrible. The ladies that work there are beyond rude and are too busy on their phones FaceTiming people/talking, rather than helping. The manager is nice, I’d recommend better staff. I will not be returning, disappointed. Save your money/energy and go to the mall. Not once did someone come up and ask if I needed help or what size I needed while shopping. Had to walk to the register to get someone to...

The place is okay but don't buy nothing you really don't like or anything you might have to exchange cuz that's the only thing you will get and exchange there is no refunds you will not get any of your money back if you buy anything in this place you only get store credit and you got to spend $500 to get $25 off your next purchase...