Homebase Skateshop — Local services in Bethlehem

Horrible communication and wack practices. Ordered a Carpet Co deck on Parade world on a Tuesday morning waiting for them to ship it which took till Friday. I finally receive the board the following Saturday over a week after (USPS fault) despite them being 2 hours away and its an 8.1 when I ordered an 8.5. At this point Im like its whatever and they say they will ship me out the correct board after they receive the old one back, and I decided rather than drag this process out even longer I just want a refund. So I ship out for a rather costly 25 dollars at USPS and await for the shop to receive it. After its delivered on Tuesday it takes me calling on Tuesday and Wednesday to finally get my refund for the board on Thursday and not once did they reach out it was always me following up. Continually the refund doesn't include shipping costs I payed for delivery and for return shipping which the guy at the shop said they would reimburse me for. He says the manager wont be in until Tuesday and then they will send the 25 plus the additional 10 I paid for the board to be delivered in the first place. So I call today with the manager finally "in" and get the runaround again "like sorry bro I already sent the product refund so I don't know how we can reimburse you for shipping" as if they were hoping Id forget about the 35 dollars total I came out of pocket for sending me the wrong board. Now Im out 35 bucks and waisted two weeks of my life dealing with this abomination of a shop. Don't waist your time and just buy from shops like Orchard or Labor that actually care about...

I've been skateboarding for over 30 years and I have to comment on this shop. I know the manager that usually is working and he has always treated me exceptionally well. Over the past two days I have been in the shop and bought and returned items. The employees went out of their way to accommodate a return/trade and spent 20 minutes to find the right size sweatshirt for my daughter. They actually climbed on a ladder to look into their attic to find something that might fit her. They couldn't find it there but continued in their stockroom until they found the perfect fit. Dmitri and Kevin were above and beyond friendly. Skate shops can be local only and these guys had no idea who I was( I look like a middle aged basketball coach, which I am), but they treated me like a local shredder. Top notch organization. All future skateboarding/attire related purchases will be from Homebase. ...

AWESOME group of guys and great vibes all around. I’m starting to get back into skateboarding after being off since I was a teenager, I stopped in today for the first time in support of skate shop day. Everyone there was super welcoming from the second I walked in the door. The owner and all employees took the time to introduce themselves, chat, and help me pick out wheels that I needed. Everyone there seems to really care about skateboarding and the community as a whole, they support youth groups and make donations to lots of positive causes.

If I could give 6 stars I would. I will 100% be doing all my shopping here...