From the moment I contacted Derrick Henslee, he impressed me with his professionalism and dedication to providing excellent customer service. Derrick took the time to listen to my insurance needs and provided me with personalized recommendations that were tailored to my specific situation. He was patient, knowledgeable, and always willing to answer any questions I had.
Derrick's attention to detail was exceptional, and he went above and beyond to ensure that I had the coverage I needed to protect my assets and my family. He was proactive in identifying potential risks and ensuring that I had adequate coverage in place to mitigate those risks.
In addition to his expertise and attention to detail, Derrick's communication skills were outstanding. He kept me informed throughout the entire process and made sure that I understood my policy and its terms. He was always responsive to my calls and emails, and he made himself available to answer any questions I had.
Overall, I could not be more impressed with Derrick Henslee as a Farmers Insurance Agent. He provided me with exceptional service and peace of mind, and I would recommend him to anyone in need of insurance services. Thank you, Derrick, for your professionalism, dedication, and outstanding...
Read moreI give this office no stars let me tell you about my experience this office contacted me in November 2022 and said they could save me some money on my car insurance through farmers I said great they moved my insurance to foremost and I would save $100.00 a month great I said sure well they never cancelled my old policy so for 4 months I've paid for my farmers policy and a foremost policy that this office never cancelled I called office in February 2023 talked to Victor said he would call back he never did finally after 2 weeks Derrick called me back. He told me system should of credit me back in 3-5 days then It didn't called back then was then was told they would send check that didn't happen 2 weeks later called again and finally told a date money would be credit back and it was great we'll 4 days later farmers took money back out of my account that day a check showed up it's been a month so farmers have been double dipping for 5 months now .When you call Farmers Corp they can't see my auto policy even though I can see my policy on my farmers login , I'm telling my story to keep someone else from going through the same experience I have been A loyal...
Read moreMy experience with Farmers Insurance agent Tyler with Henslee Ins. Agency was simple and easy. Tyler reached out to me and really listened to my desired coverage on home/auto policy. Rates very competitive and coverage levels easily understood. In a very short time, I had premiums quoted, and documents sent. My highest compliment for the transaction is there was no attempt to increase coverage by using fear tactics. After explaining in detail what I was seeking quotes for, I received exactly the coverage options I needed to proceed. Every question I asked was directly and efficiently answered. Agent Tyler was very efficient in listening and providing information to meet my needs. I highly recommend anyone seeking to obtain quotes to reach out to Tyler at Henslee...
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