Walgreens — Local services in Bixby

I liked this pharmacy very much started using it when i moved to the south of Bixby. Well now I will be taking my business somewhere else, because they don't understand how to fax a request to your Dr office the same day you called. I called on Monday at 133pm to be exact to get them to fax a request to my Dr office to get medication refilled. Got the voice mail stating it was filled went to get yesterday hey stated they where still waiting on the Dr. I stated well this is not the first time the request has not been sent so I told they girl sent it again because apparently your system must be messed up to call stating a script is filled when it was never faxed. Called my Dr office his morning and yep hey never sent the request thank fully they are a good office and sent two refill orders over! Called the pharmacy and requested to talk to a manager stating that someone must not know how to do there job correctly! The lady stated well this was sent over Wednesday morning when I called. I said well I didn't call Wednesday I called two days before. She stated no and I told her on my phone it showed what day, time, and how long the talk with get person was and to please not tell me what time I called! I didn't understand why they could not do there job on the first call! I stated I would like to talked with a manager and I don't expect a phone call back when the manager is in tomorrow! I love that this place is close to home , but I would rather go somewhere else and have the job done correctly and not have deal with skipping days of medication because calling 4 days before being out of medication is still not enough time for them to get...

If you are wanting to be in and out quickly, do not choose this Walgreens. My last 2 visits were terrible. The customer service is in need of major improvement. No clerk is ever at the photo counter, you wait for the cashier to help. (cashier doing a great job cashing customers out) Way to busy to be doing both at the same time is the complaint. The lead manager on call gets called several times to come help, nobody comes for several moments. She finally comes seems frustrated helping the lady ahead of me (elderly lady lost her cell) elderly lady asking for a phone to get help ect. Manager WOULD NOT HELP HER, didn't know where a phone book was, wouldn't let her dial 411 nothing! I got my cell out of my purse helped her while the manager helped me with my photo order I wanted to pay for, she pointed to the cashier to check me out. I said we have been waiting, and there is a line at the cashier desk. Manager said sorry you waited I'm on my lunch break, and still am, like it was trouble to help...

Alex at the counter on Monday oct 24 2022, was so rude I thought I was on a t Wal mart, we'll just Walmart, Walgreens should know there are other places o shop, like CVS just to name one. I had a five dollar coupon she didn't know how to do so I didn't get my coupon discount from your pharmacy and she wouldn't give it back and the line was getting so long she very slowly counter my money three times then straightened every corner out on the money I gave her, when I first walked in the door,she was standing up front o asked her if the cokes we included in the soda dale by the door, she said what's it say, I read to her what we could bith clearly see"fanta boho free," she said "if the are next to the fanta, it's included" so rude. I just left the dentist and was so sick but anyway, won't be back...