Men's Wearhouse — Local services in Boardman

We flew in from Texas for a wedding and my 2 sons ages 9 and 4 were ring bearers. We went in to pick their suits up and try them on and the length was too short for my 4 year old, too long for my 9 year old. No big deal. They made alterations and we went back the next day. When we arrived the next day, the pants legs were un even for my 4 year old and then the length was way too short for my 9 year old. The seamstress came out and marked them, we killed some time and came back to get them. When we got back, my 4 year olds were fine, but we still felt like the length for my 9 year old was too short. At this point, I think the sales associates just didn’t want to be bothered with us. They told us they looked fine and that we didn’t want them any longer, they were doing the best they could, etc. We decided to just take them as is and not bother them anymore. When we left not one person said thank you, have a nice day, nothing. So disappointing considering we had a great experience in Fort Worth, Texas getting them fitted, and they assured us they would make adjustments as needed to fit our boys. Definitely...

very poor service. we made an appointment for a FITTING, showed up early, and they said they didn’t have it in their system. I even created an account through them and set up our wedding date. I took a picture of the verification when I made the appointment to show them, plus showed them the email that I had made an appointment. all the guy was worried about was if we were renting or buying. he hovered over my shoulder looking at my phone repeating “are you here for a rental or a purchase.” all we wanted to do was get fitted. the guy was rude, and at the end said “well at least now you know your size if you choose to go somewhere else.” I am most certainly going somewhere else. I’m disappointed that we wasted our time with...

We were there today to get a suit, we paid over $240 and that was with $50 off, I called to see if any of that was a deposit that we got back when we dropped off the suit, Kate was so freaking rude, she said we won't be discounting the suit, I said I never asked you for a discount, I was just shocked by the price, and again she said we don't do discounts, I said I never said anything about getting any monies off, I told her bye, then I called right back to cancel, because no one is going to talk to me like that. I will never step foot back in that store again thanks to Kate, if you like horrible service go there and...