After waaaay too many unfounded, irresolvable error messages, one confusingly inconsistent out of stock notification and finally finding availability again but having to spam the place order button on the cartwheel app for half an hour, I was able to secure an order for the Animal Crossing Sanrio Amiibo cards. Nearly 2 hours later I was notified that they weren't actually in stock AFTER THEY TOOK MY MONEY. This is a SHAMEFUL business practice. Target KNEW this was a highly demanded item and should have been much better prepared to fulfill orders, both with reasonable stock to accommodate demand and with actually functioning online order services to reflect the true reason for inability to order rather than "an item is unavailable or can't be selected for the delivery method". It consistently said it was in stock and available for pickup when receiving the error message so clearly this was not accurate but how is the customer to know this if you do in fact actually get through to place an order??! Extremely frustrated and disappointed, this has me seriously doubting I'll shop at Target again as there are so many other options for the products they offer except in this very...
Read moreI was shopping at this Target today and decided to grab a jacket b/c I spilled something on mine and it was cold out. I was wearing the jacket and after putting it on I had a couple associate ask me if they could help me with anything. On a normal day you can barely find help in this store and having worked in retail before I knew they were offering to help me because they felt I was preparing to steal something. As I was walking up to the register to pay for my stuff I heard the fast click-clacking of footsteps behind me and some woman came and asked me in front of several other customers if I planned to pay for my jack. When I showed her the tag sitting on the conveyer belt along with the other $75 worth of items I was purchasing. She just walked off and offer no form of an apology. For the sake of sounding like Douche Bag I would like say you probably shouldn’t judge a book by its cover b/c my yearly income is probably more than your entire staff put together and I can promise you’ll never get another...
Read moreThe asset protection at this location in Bolingbrook is terrible. One time I saw a customer walk out of the store with a hamper and a few items without paying for any of it, and the managers were right in your self check out when I was checking out. I had ordered a Roku for pick up probably two weeks before this altercation and when I tried to call to see if my order was ready no one answered the phone. Another time I was there, I was in a checkout lane behind this lady who had two kids, she was African-American. She asked the cashier at the very end of their transaction if the target we were at was a safe haven, and in a very sarcastic tone. The cashier was maybe only 22 years old and the woman was probably about 35. I cannot believe that a customer asked us to cashier regardless of the tone it was in, And the cashier was only ringing up items the cashier...
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