ALDI — Local services in Bolingbrook

Very bad experience with Gardenline gazebo purchase that is exclusively made for Aldi and sold in Aldi store. It came with tear in netting so I called Aldi customer care and registered complain. Its been close to 4 weeks but no one has took time to reach out to me. I always purchased from Aldi for price and quality but seems now I have to look for another source. There comes Amazon as savior in such cases, I won’t wonder if it will rule this market one day with superb service. Good luck Aldi and surely lost me as customer!!

Update as of 6/20: The back office customer support team member Astra came out as savior for me. She took my case and did replacement of netting without much hassle. Thanks for the quick action to resolve the issue Astra,...

Staff had a trash attitude. If any of you read this, don’t be working here if you’re gonna be bitter all the time and taking out your anger on innocent customers! One of them was bothered by me shortly leaving my stuff in a box on a shelf and he rudely told me to not be leaving my stuff unattended. Mind you, I only left it shortly to go get one thing! There was some raw chicken meat on the floor that I accidentally stepped on near the frozen area; asked that same guy to please pick it up and luckily that humbled him. Cashier lady (Chidera) demanded I immediately insert my card before everything was scanned and then tossed my receipt at me. Like bro what’s the rush there was only one...

The manage at this Aldi doesn't have any customer service and is very lazy. I bought breed that was moldy and ask him for help. No other worker was around and he just pointed me to the cashier that had a full line of people and didn't explain anything. After I got my exchange done. He started to say something under his breath like a little girl while walking way and preceded to say something to me while walking into the back room, assuming it wasn't nice since he had to ran away. Really silly thing to do as an assistant manager named Matt. I'm not mad just...