West Florida Electric Co-Op — Local services in Bonifay

Our power went out at 4:00am. I have called the office on 5+ different occasions. Nobody can give me an update. They keep saying "they're working on it" but wont give me any time frames, wont give me any further information, as to even an expected time frame, if it will come back on today or 3 days from now.

I called again, (I've only been calling every 3 hours or so) I work from home, so it is a MUST that I have internet & power.

So I call, and she puts the phone down and on mute. I call back because we're just sitting there not speaking, and she mumbles something & does the SAME THING...

They are always shutting off the power. 4 times every month. It's the worst electric company I've ever delta with. I pay 500 dollars a month because I have to keep re cooling my house 4 to 5 times a month. This company is robbing everyone period. Would not live here or move here if you were thinking about it. Btw my place is less than 500 sq ft. I have to call to find out there's scheduled outages it's always at the hottest part of the day. I got a baby other people have babies it's almost 100 degrees do that stuff earlier not noon. This place is ran terribly and it's a scam I'm...

My father passed Nov 2023. It has been 18 months to get utilities switched over and Capital Credits issued. West Florida Electric Coop needs overhauled with new management systems and processes. I have a Co-Op here in Missouri where I live and it's extremely efficient. Our capital credits are issued annually and not upon death and from the 1990's. What in the absolute eff is going on Florida. Get your stuff together. You look like an...