Pink Flamingo Boutique — Local services in Bonita Springs

I’m still baffled by my first experience with this “boutique” today. Mostly, I’m baffled this place remains in business given what was my shocking experience. 100% knowing that I did nothing to provoke any negativity only fuels my desire to share my experience and my trust in knowing I can’t be alone. Others have undoubtedly had a similar experience. It began with zero greeting when I walked in, despite the employee making eye contact with me. Instead, she was preoccupied with glaring at my 4 year old daughter who, mind you, was thrilled to be going with me to look at grown up things. For all appearances, we were just a typical mama and daughter walking into a local business in our sundresses and sandals happy to be doing “girlie things” together. Furthermore, my daughter is a well-behaved and well-mannered child. To my surprise, my daughter was sternly warned 30 seconds upon entering the store not to touch the mannequin next to her. I was taken aback, but said nothing. While I looked at jewelry on a table, my daughter noticed bubble wrap laying loose on the floor below and bent down to investigate, but before she could, we were given another stern warning and dirty look. The woman said there was glass inside the boxes, yet my daughter was not near the boxes. We’re now 3-5 minutes inside the store and nobody has greeted us or asked if I was looking for anything in particular. We make our way toward the middle of the store when a second woman approaches, only to notice that my daughter had a small lollipop in her mouth and then say with a tone of emergency “Don’t touch the clothing with that” as if my daughter had rubbed the lollipop on something. So I asked, “I’m sorry, this is the third time in 5 minutes my daughter has been warned about something she hasn’t done and it’s a little much to be honest.” To which she softened and said “It’s just that there’s no food or drink allowed.” So okay. I conceded that point and told my daughter to eat what remained of the lollipop and give me the stick. I felt that the mood had shifted at that point for the better, and this woman then asked me if I could use help picking anything out. I shared what I was looking for and for the time being, she was polite and helpful in helping me find a few things. When I walked to the checkout counter to decide between two pair of earrings, I was shocked to notice the price, which was astronomical for an unknown boutique in a grocery store plaza in North Naples, yet I still considered purchasing just one pair. The woman quickly grew impatient with me, and I became uncomfortable as the mood began to turn negative again, in which case I didn’t feel good about pulling out my wallet. I said, “I’ve decided against all the earrings” in a polite way despite being uncomfortable. She then said, “So, you’re not getting anything?” in an accusatory tone. To which I simply said, “That’s correct.” Then she walked away. There was no “Well, thanks for stopping in anyway” or any kind of civility. She just walked away. I lingered a moment at a display before leaving to give her the chance to redeem herself, but nope. Nothing. So my daughter and I walked out. After looking at the business Facebook page just now, I have leaned this woman is the owner, so I am even more baffled. What a joke. What a sham business! Zero idea of how to run a customer service based business! I walked in there ready and willing to give her my business!! Of course, I had no idea until I was inside that the “boutique” has a lot of knock-off wannabe goods, which in my opinion equates this business to nothing better than a dirty trunk in some back alley in NYC filled with fake designer accessories. If I had known the store carried such street-vendor items, I would have never walked in. And now that I know what a sham the owner and store are, I will never walk back in. Furthermore, I am blasting this anywhere a review can be blasted because that’s what she earned and deserves. She’s a complete joke and a scam, clearly, and so is...

Let me just say what an incredibly HURTFUL experience I just had here. When I walked in immediately, I could feel the judgment. Judging by the clientele that was in there as well as the two workers - I already knew my presence was not welcome. I could hear the two women cackling with a customer about how they’re from New York (as am I), but it suddenly explained the disgusting and judgmental demeanor. I shuffled around the store, while the both had a personal conversation that radiated through the store. If I had to guess, they are two retired New York sales women, that more than likely worked in high end stores. Therefore anyone like myself with tattoos and casual attire was “below their pay grade” to help. At one point I had simply asked “what size is a 36?” The smug older woman replied “it’s a 6,” then continued about her personal conversation. She might as well have told me what she really thought as it was written all over her face. The painfully difficult part was hearing them engage with the other customers like they were gal pals going out for brunch. “We’ll let me show you this,” and “oh we have belts that will match that perfectly.” Meanwhile, saying absolutely nothing to me, other than with their eyes. This was truly horrible and hurtful. Put it this way, if you are not a Naples resident that LOOKS like a Naples resident, you will receive no respect in this store. What an absolute shame! As I walked out, no “have a great day, or “goodbye,” as they had done with every other client. You never know how much money you may have lost being pompous and arrogant. Do better...

I didn't understand the attitude of the manager and the owner because she has to be the owner. After walking around the store for a while I chose some outfits but the result was not successful for me because nothing fit me. I told the manager I would walk a little further to choose something different. She, with a look of annoyance, went towards the owner and they started talking. The owner turned to me and asked me what I need because all the clothes I left in the changing room, she had already put them, are their place because you are not going to change them. nothing correct? I told him, boy, let's try this and I stretched out my hand so that I could put it in the changing room. He looked at me and said hey, you can try it and he didn't receive the dress. He went to the person in charge. They started talking in a low voice and laughing and they turned to me. Seeing me once again they made strange and angry faces. They made me feel very bad, I went and asked if there was any problem with me, the manager said. NO I said thank you, I'm not going to bring anything and I put the dress on the counter... the beautiful clothes I thought, I was never going to leave that store empty-handed. looking for clothes for my birthday I found something...