"I am utterly sickened by the blatant deception I've experienced. I rarely put my trust in others, and for you to exploit that trust by falsely claiming my hard drive was bad and telling me to mechanically shred my computer is an unforgivable act. It turns out that your 'diagnosis' was a complete fabrication. All I had to do was enable necessary programs in Windows Task Manager. Can you imagine the pit in my stomach, realizing you likely didn't even bother to check something so fundamental, something that should have been part of any legitimate diagnostic process? You tried to mislead me into believing my computer was irreparable, when in reality, everything is working perfectly now. My Wi-Fi and Ethernet are flawless, and all software updates and drivers are installed. My dissatisfaction with the 'diagnostics' provided by Platinum Coast Technology is beyond words. This was a...
Read moreI've used Platinum Coast Technology for many technology needs related to my business and for our home as well. Ray does a great job of translating your objectives to technology design and can help simplify technology as well. I've worked with Randy over the phone several times and one of the most impressive things about Platinum Coast Technology is how available they are for that "quick question" throughout the day. Typically the call is answered within 2-3 rings. This is especially appreciated for our...
Read morePCT is a wonderful company to work with. Josh is hands-down the best IT guy to work with. He is extremely responsive and has great follow through. When I first started managing my current office things were a hot mess. Josh and Ray offered great solutions on networking, phone service, email service and domain hosting. They setup everything for me and made the transition smooth and seamless. I highly recommend them to anyone looking for an IT company to meet their business or...
Read more