Specialized Sports — Local services in Bossier City

Bought a used pool table for a decent price. The install went well and I think the delivery guys did a good job but I am no expert. Customer service was good up until I had a problem. 2 weeks into having the pool table the fabric had a 1x1” tear. I look at the website which says they have lifetime warranty. I call in and the previously nice salesman laughed and told me they don’t have lifetime warranty like their website claims. And it will be $300 for them to fix it. Thank you for the faulty product and not fixing it when nothing was done wrong in the first place. This wasn’t months later. This was 2 weeks and a handful of games. I have seen many people do reckless stuff at pool halls and never tear the fabric, yet under casual use, this one tore after...

My son used Specialized Sports for moving an AMF Playmaster table that he bought from a Church. The table movers were clueless about proper table mechanic procedures. It was clear that they were looking for a quick dollar. I asked them to leave and we finished it ourselves. Today, 5/21/18, I visited the store location and spoke to the owner. As soon as I shared our experience, he said "our conversation is over". Clearly, this business doesn't care about improving...

I went in to buy darts and accessories and they just sit there looked at me never said a word, asked them if that was all of their items, the older gentlemen looked at me and said if you did not see it on the wall then we don't have it , when I asked about the items they did have ,he acted like it was a huge inconvenience just to answer me ,when he did he pretty much blew me off ,I guess unless I was buying a pool table then he didn't care or...