If you have a CELEBRITY cruise that is departing from this Teminal, your very best bet is to cancel your cruise and run away. You can thank me later.
I had the very unfortunate experience of sitting in an Uber for 40 minutes. At 41 minutes, I left the Uber and walked, with suitcase the last 0.3 miles... whew. Bizarre traffic with little discernable traffic control.
Once arrived, the scene was pure chaos. The Celebrity luggage folks wanted money to load my suitcase onto a dolly to roll to the ship. I did not give them money for the simple job that they were hired to do.
I paid a BIG price.
The Celebrity attendant stripped all of my identity from my suitcase. This consisted of the Celebrity luggage tag that identified my cabin, a steel engraved tag with all of my contact information that was attached to a suitcase handle with steel wire rope, and a separate Viking leather tag that was bound to the other handle on the suitcase with a steel wire rope.
Needless to say, I wandering the miles hallways of the Celebrity Eclipse at 10:30 PM. No help from Celebrity or the Celebrity Eclipse cabin attendant... their phones consistently rang busy.
I was finally re-united with my suitcase near 11 PM... It was sitting behind the counter at Celebrity Exlipse guest services.
Celebrity Eclipse offered no compensation except their offer of a "free dinner" when I already got free dinners. Duh. Celebrity Eclipse's offical postion, at least to the was Concierge Manager was that my suitcase: 1) was not mishandled and 2) all three identifications "fell off" the suitcase, even the ones connected by steel wire rope.
The moral: if your are using the Boston Celebrity terminal, have a Valium handy, tip the Celebrity baggage handlers heavily, and pray your IDs don't "fall off" like mine.
Or, RUN, as fast as...
Read morePluses: relatively close to downtiwn, to Logan airport and to South station (Amtrak) ... and a great view right down the runway at Logan as you sail out. If it's mid-cruise, you can catch a transit bus a couple of blocks away for an inexpensive ride downtown. Minuses: not quite ready for prime-time; just one street to access the terminal: cars, buses, cabs, trucks all crowded and funneled into the same street--and everyone has to go through it. When we were there to embark on the cruise, the big hall was/is not air-conditioned: there were elderly people passing out and getting hauled away by ambulance--thus missing their cruise. When we came back and disembarked, there were THREE cruise ships lined up at the pier: sheer chaotic madness. We stood in line for 90 minutes to get a cab ... and the line still had a couple of hundred people left in it as we drove away. Going or coming, bring water ... and an...
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