The facials and techs are great but everything else is awful. Do NOT get a membership by any means. The online system and how they manage it is awful. You can't book ahead and they make it very difficult to cancel your membership. They charged my card after I canceled my account.
The long story: You can never book for when you want your monthly facial because the system only lets you book after a month has passed since your last one. So you always have to call to schedule if you want to schedule ahead for the next month. Randomly my account was canceled one month when I didn't cancel it.. Then the next month my card was suddenly charged again (after they told me over the phone the records show I canceled my account). I let it slide because I wanted to try with them again, but with all the booking issues I did end up officially canceling after my last facial. The person at the front desk said she had to ask upper management to cancel it manually and they would take care of it. She blatantly lied to me because it was never canceled or 'taken care of' and my card was charged the next month. I will need to get a new credit card so my card info is out of their system and not randomly charged at sporadic times. Such a bummer because I wanted a regular facial and enjoyed it, but I don't trust them or the system they are using. It's unfortunate because the technicians and customers...
Read moreClean Your Dirty Face in Boulder is an absolute gem, and my experience with my "Skin Boss" Lexy was nothing short of amazing! As a first-time visitor, I decided to treat myself to a few upgrades, including the 1-hour zen session which truly extended the relaxation and rejuvenation of the experience. The pumpkin peel was incredible - I could feel it actively exfoliating my skin and leaving it refreshed and glowing. The ultrasonic extractions and hydra boost added that extra touch of luxury, leaving my skin feeling plump and rejuvenated.
I was beyond impressed with the level of care and expertise that Lexy provided throughout the treatment. Her knowledge and attention to detail made me feel comfortable and pampered from start to finish. The results were truly outstanding, and I left feeling like a whole new person. I can't wait to return for another session at Clean Your Dirty Face and indulge in their top-notch services once again. If you're looking for a transformative skincare experience in Boulder, look no further - Clean Your Dirty Face is the...
Read moreUpdate!! : They were so wonderful to me and reached out privately to offer me a free facial!! I had a wonderful experience today with everyone! Brooke is a miracle worker and the receptionist was super nice!! They have literally transformed my skin! I will definitely be coming back every chance I get!!! Updated to five stars!! Thank you so much!! 😍💕🥰 . . Brooke was amazing!! My skin has never been so soft!! Me and my mom had the best experience! 💕 I will say though that the front desk girl was very rude, it felt like she was upset that me and my mom were even there and was rushing us out, she also was annoyed when my mom asked questions at check out and explained it in a very confusing way but we just paid it regardless of knowing whether we were priced properly or not since it was supposed to have a first timers discount. So I took off one star. Otherwise I had the best experience and would want to make it a regular thing! But she alone would make me uncomfortable...
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