My experience with the photo station was absolutely horrible. About two weeks ago, I gave them 7 disposable cameras to develop from my wedding night as an anniversary present to my husband. When I went to pick them up, everything was great until I looked at the photos - 60 of them were not even mine. They were of a family who I don’t know on vacation. I went back to Walgreens that night to let them know of the situation, with hope that there was some sort of remedy. Since they don’t develop the pictures on site, I was told that they would call the company that develops the pictures first thing in the morning and I should expect a call from Walgreens letting me know the outcome. The next day, no one had called me so I ended up going back to the store to see what was up. Of course, none of the workers had awareness of the situation and no one had called the photo developers. I ended up having to explain the situation to the manager, who was insistent that the photos I had received were in fact mine and were from the cameras I had provided. This is IMPOSSIBLE because the amount of images produced didn’t match up with the amount of images possible from the disposable cameras that I had provided. After a lot of unwarranted and unnecessary attitude from the manager, he ended up calling the developers and told me there was nothing they could do, still insisting that the photos I received were from the cameras I provided. All I wanted at this point was money back on my credit card, but the manager refused and told me that he can only give me store credit since I didn’t have the receipt - which I didn’t think I needed at the time, since I never would have thought this would happen (silly me). I ended up calling customer service to let them know what had happened, and they were able to issue me a refund directly, no questions asked. Not sure why the manager couldn’t do that and was so unapologetic - but the refund still doesn’t take away from the fact that half of my wedding photos are missing and are probably in the hands of another family that is missing their vacation photos. Unbelievably poor attitude from the staff at this location, pointing fingers at me when all I did was simply give them cameras to develop - a service I’ve always completed at Walgreens. Never ever ever again will I fulfill this at any...
Read moreMy problem isn't with the store, but with the pharmacy. I'm getting sick and tired of rude, defensive, anal pharmacists and this pharmacy has a few great ones. Plus they arbitrarily select how many days before your prescription is due you can pick it up. Ridiculous! If I'm going to run out of paper towels, do I wait until I'm out and then rush to the store. No, I plan ahead. Why wouldn't I do the same with my medications. I told this to a pharmacist (the short one) and she obviously didn't know what arbitrary meant so my point was missed. So much for her education! These big chain pharmacies are a bunch of bologna. They try to make you think they are caring and compassionate about your care but they honestly are just there to make money. I've found a wonderful pharmacy in Kenilworth with a kind pharmacist who goes out of his way trying to save me money and even driving my medication to my house if necessary. Walgreens makes me sick and I have no intention of...
Read moreI wanted to post a review about this location a while ago but oh well I forgot. I was on site one day when the Pharmacist was explaining the drug purchase to the elderly gentleman in front of me. At the end of the explanation the Pharmacist asked if the man had any questions. The man did not react, he said nothing. The Pharmacist then called him by his last name and asked "Mr. ??? are you okay? The man replied "NO!" I was in a rush to get to my own Dad, but I understood this was an emergency situation. I backed up and gave the staff room to assist. The staff sat the man down and got him water while continuing to talk to him. He was breathing different, he managed to say that he became lightheaded and felt a little dizzy. Another representative behind the counter continued to help the customers that were in line, I got my medicine and left the building. I appreciated the staff jumping into action to...
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