I can't say enough about our service guy Eyal. He was extremely knowledgeable and helpful. I originally had called about my broiler not working. He had it fixed so quickly and even quick-cleaned my horribly nasty floor behind my oven. Afterward I happened to mention something about my dishwasher having finally died and he said "let's take a look", asked some great questions, and now my dishwasher is fully functional again- actually BETTER than it ever worked before!! He stayed late at the very end of his work day for a problem I hadn't even scheduled his time for, and i am so appreciative of how thorough he was. He was very thoughtful at not shaming me for never having cleaned the dishwasher filter (oops), told me things to look out for pertaining to this particular brand, and gave great tips on how to cheaply and easily maintain the appliance- as well as my laundry machine too, which apparently has been neglected as well. I was so happy not to have to buy a new dishwasher (and to have my broiler working again also!) that I think I have told every single one of my friends that I've seen since how great this company (and especially Eyal!) is. I will definitely be calling them - and requesting Eyal- for any future...
Read more[UPDATE: (Reply to owner's reply) I did NOT state that you sell appliances. Obviously, my criticism is of your repairs. And, like most reviewers, I am not using my real name. My other advice was about appliances in general. This is a real review from a real consumer and former appliance dealer.]
For several years I was in the appliance business. Avoid Aviv Appliances because they use every sleazy trick in the book to get your money.
MY EXPERT ADVICE ABOUT APPLIANCES AND THEIR REPAIRS:
Do NOT buy an extended warranty because it is literally 96% pure profit (on average).
All appliances include a manufacturer's warranty. If an appliance is a lemon, it will usual reveal its flaws during that period.
Follow the manufacturer's instructions to the letter. Do not expose your appliances to heat, moisture, dust, abuse, or other hazards. Use them with great care.
If an appliance stops working, get a repair estimate in writing. Usually, it will be cheaper and less frustrating to just buy a new one. Choose your favorite model, then shop for the lowest price online (camelcamelcamel is an excellent tool for doing that).
Do NOT deal with...
Read moreIf you’re looking for an honest genuine opinion and someone trustworthy then Aviv Appliances is the place to call whenever you have an appliance issue. I contacted Aviv Appliance and right away Eyal gave me that piece of mind feeling you always look for when needing something done. Eyal was extremely knowledgeable about the issue we were having even providing some technical options without us even hiring his company to do the repair. He took time of his own during President’s Day holiday weekend to do a research for the defective control board on the oven, and in my opinion that shows he went above and beyond in trying to help us when other companies didn’t even return my call due to the holiday weekend. My tenant and I are very pleased with the work performed as everything is back to normal. Eyal’s responsiveness and timing was outstanding but most importantly the way he connects through kindness and empathy when you contact Aviv Appliances it’s second to none. He will definitely be my appliance tech guy in Palm Beach County and I...
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