Barefoot Pools — Local services in Boynton Beach

I will never used this pool company never again. I was having a problem with my Hayward display glitching. tech card out and told me it was just the display panel and only that. I emailed Tony the owners son a few times and no respond. I even emailed him a video of the display glitching. Than I received an email from Tony telling me that it is not the display panel. I’m not a technician, however, I did my own research, ordered the part and installed it myself. Company now want to charge me $125.00 for a diagnosis Fee. I never heard heard anything from To y just and email that it will cost me $745 with part and installation. That’s when I emailed Tony back that tech is charging me for an entire Hayward automation panel not the display only. Did not hear anything back from tony. Than a couple of days go by and I get an emailed with a bill for $125.00 This is not how a business should conduct itself. I was the one who took the time to research the part I needed and install it myself as a non technician. As far as I am concerned, I should not be billed for the diagnostic service as it was incorrectly diagnosed. This is the second time I had an issue with this company. I had a similar experience with company Regarding my T-cell where company wanted to charge me $900 for a different cell . When Tech cane out he told me a whole different price on a cell. Again I did my own research and brought correct cell and installed my self . I learn my lesson not to used this...

Barefoot Pools refurbished our completely tiled 50 year old pool that was leaking at a rate of one inch of water a day. It had finally become impractical to continue chasing leaks due to multiple problems. After researching what I believe to be three reputable local pool companies I decided on Barefoot Pools for several reasons. It has been a family run business for almost 40 years (located in Lake Worth), their reputation was very good (as per the reviews) and the payment schedule made sense (unlike the many nightmare scenarios seen on the evening news). Insurance credentials checked out. The owners provided my wife and me much patience and guidance when helping us choose the tile colors, type and final finish that best fit our pool configuration. Renovation took less than two weeks. The various teams for tile removal, leak repairs, application of the final finish, clean up and fire up (the process of chemically balancing the chemicals) worked efficiently together with one step after another seamlessly taking place. All personnel were patient with our questions and concerns as they tirelessly worked some pretty long days. Much care was taken not to damage the adjacent property, foliage or lawn. Phone calls were returned promptly following our many questions along the way. Frequent on-site inspections took place by the owners and the office staff was extremely pleasant (several of which were also family members). I would highly recommend Barefoot Pools for...

I called Barefoot Pools approximately 2 weeks ago for service for my pool which is a standard size and fully screened in. The pool needed some cleaning and chemicals which I started adding prior to calling. Two weeks and two visits later the pool was still not fit for swimming and Barefoot Pools started calling for payment (multiple times during the week). I spoke with a receptionist and a manager who said they would not come out to finish cleaning the pool until they were paid approximately 90 dollars. I explained the pool was still dirty as if no one had even looked at it let alone serviced it. Unfased, the manager told me he had put in 2 packets of supershock (about 5 dollars at Walmart) and would not put in any more work until he was paid. Exact words were I won't go out there as I haven't seen "one red cent." Very rude and combative. I visited the location to pay and cancel my future service and a Barefoot Manager told me to leave as my business and complaints regarding their quality of work "was not worth it." Silver lining is that I spent the 90 dollars on pool equipment and am doing it myself now. Alot of homeowners use this service in my neighborhood so I may be an isolated case, but...