Extra Space Storage — Local services in Greenacres

I have a storage unit and a parking spot at this location. I’ve been doing work on my vehicle for the duration of the four months I’ve been there, and seen countless others do the same with their vehicles as well. Today the Manager Rahda came to tell us this was not allowed. Being that we've been doing this the whole time, and have seen many others do this we were upset. This is why we rent the space. Now, If she tells me we can't, that's fine, we told her we understood and packed up our stuff and went in to the office to let her know we would be finding a new parking slot since this one didn't suit our needs. And this is where my true issue with Rahda is- she was unbelievably rude during this exchange and kept telling us we were doing something we weren’t supposed to. I assured her I understood that, and that was at this point a non concern because I merely wanted to find a new parking spot. When we got the space we were told that the would be a prorate if we had paid for the month but did not stay for that time. She told us that wasn’t the case, and that there’s only a five day grace period from the day your bill was due, and the real kicker is when we called and paid the bill a few days ago, she told us it was due on the 23rd, when it was actually the 19th, so now we’ve lost out on that five day grace period to leave and have to eat the 150$ for the month, and can’t even get any work done on top of it. Out of everything I am most disappointed in her demeanor, although her own employees had warned...

I recently had the pleasure of interacting with Wanda at Extra Storage Space, and I must say, she was a lifesaver during a particularly stressful moving situation. After a disappointing experience with MG Movers, who improperly stacked my belongings in the storage unit, I was left with a truck full of items and a real mess on my hands.

Wanda stepped in with kindness and professionalism, quickly helping me secure an additional unit that perfectly met my needs. Not only did she handle the logistics smoothly, but she also referred me to a much more reliable moving company, which turned the situation around completely.

Wanda's pleasant demeanor and eagerness to assist made a huge difference. She went above and beyond, ensuring everything was resolved satisfactorily. I am immensely grateful for her help and highly recommend her services at Extra Storage Space. If you're looking for someone who truly cares about your storage needs and overall satisfaction, Wanda is the...

For over a decade, I have relied on Extra Space Storage to provide me with exceptional service, and throughout this time, I have spoken with numerous employees. However, one particular individual, Wanda, stands out among the rest. You can tell she truly loves her career with extra space storage!! Her passion for her work shines through in her unmatched customer service skills and her extensive knowledge of the company. Even when she is at her busiest, Wanda always makes time to assist me and answer my questions. Additionally, the facility is always maintained to the highest standard, which is a testament to the level of care and attention that Extra Space Storage puts into its operations. If you're looking for reliable, professional, and knowledgeable service, I highly recommend asking for Wanda! If I could give us 10 stars just for her...