Branford Jewelers is the absolute best fine jewelry shop in CT. I had the opportunity to meet Charles and I was instantly able to connect with him because of the passion we both have for our respective businesses. He takes customer service very seriously. I had purchased a watch and a pendant that are both spectacular. I went to have a few watch batteries replaced with the expectation to fully pay for the service however, Charles performed the service at no charge given I purchased a few unique pieces from his jewelry shop. The staff is attentive, friendly and knowledgeable. The prices are very competitive but for me it was the customer service that was most important. I'm looking forward to doing business with Branford Jewelers in the...
Read moreI want to thank Alyssa from the Brandford Jewelers for her excellent job. I lived in Ballston Lake NY and need it to fix a charm that is very important to me. Couldn’t find anybody. I call my son which he has the same one and broke the same way. I ask For Brandford Jewelers phone number and Alyssa answered She explain everything and I send her the charm. She called me right a way the minute she got it (06/21/2019). Yesterday I got a call from her that the charm was fixed and she’s was sending it back to me. Surprisingly I received the charm today (06/22/2019). Im amazed that it looks like it was never broken. I’m very pleased with the job and I truly recommend Brandford Jewelers for their excellent job. Very very very...
Read moreMy fiancé and I shopped for a year to find the engagement ring that I wanted. Other stores were overpriced, pushy, and limited selection. We entered Branford Jewelers in May 2020 with a welcoming staff that was knowledgeable and reasonable. The staff asked us questions about style and pricing. As I described my dream ring, Charlie took out a ring and as soon as I saw it I knew that was the ring I always wanted. Charlie was reasonable and flexible with the with payment plan. We highly recommend this store to family, friends and anyone who is looking for beautiful jewelry that won’t break the bank. Charlie and his staff are friendly and very helpful. We thank them so much and we definitely...
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