Rainbow Shops — Local services in Bremen Township

This has been the most awful retail experience I've ever had, and I most certainly won't be back!

Employees verbally complain about maintaining the fitting room and even threatened to 'lock it', only one person was available to help with sizing and she was at the front of the store stocking, there is a maximum of 3 items allowed in the fitting room, despite this being a discount apparel store. I changed back into my clothes at least seven times in an attempt to try clothes on, because I needed to exit the fitting area to retrieve 3 items at a time. All the while the heat is on, or maybe the air was off, on a hot day.

The manager on duty offered to hand me the clothes three at a time, but when I was ready to switch off she was nowhere to be found.

The manager also treated me like a common criminal and requested an employee to 'check the fitting room' after my use as if I was stealing or wasn't bringing the clothing out of the fitting room. She watched over me closely and was rude when I asked her where to place clothing I didn't want.

My intent was to come in and spend quite a bit on summer essentials for the family: denim shorts, plain shirts sun dresses, etc. I left prematurely because I was sweating bullets and didn't feel welcome at all.

In summary, although polite, no one was offering any assistance but there seemed to be plenty of cynicism to go around. Fast fashion doesn't have to mean poor customer service.

I'll be heading over to an Old Navy or a Gap for the rest of...

When I arrived at 7:30 PM, the doors were already locked—despite the corporate website stating the store closes at 9 PM. I was told by the manager that they actually close at 8 PM and that the hours need to be updated. That’s understandable, but it’s confusing and inconvenient for customers relying on the official information. On top of that, a different sales associate—possibly a manager—had a noticeably poor attitude processing my return at this time, which made the situation even more frustrating. It was not a welcoming or professional experience. As I walked out at 7:43pm they denied another customer coming in to...

I didnt have a great experience with that white lady . I paid for my clothes with Apple Pay so why couldn’t I get a refund with Apple Pay . She made me go back to my car to get my cards… so basically you thought I didn’t purchase these items … CORPORATE & DISTRICT MANAGER

If their a re so many bad reviews about her why the hell is she still working there . She is driving customers away . How do you work in predominately black neighborhoods if you don’t like us . You stay away from people who you don’t like . EVIL.. and I don’t want a response with an apology do something...