Camp Bow Wow Brentwood — Local services in Brentwood

My dog has been going there now for about a year, granted he had some challenges of not wanting to go into the medium sized kennel...he's a 90 lb lab. I was rudely given a reprimand by a manager named "Georgia" who stated that "this will not happen again, we won't tollerate that"..I was fine with that and next time we opted to try a larger kennel...the largest there is. He's been there 3 times since then and has no problem what so ever going in or out. The last time, one of the male workers said "he just went right in" and that was before I left. I made sure to check each time I went to pick him up and there's been no problems. This time, I get Georgia again who again reads me the riot act and even noticed on the computer that he's been 3 times and has had the large kennel and no documented problems of my dog going in or out. She demands that I bring him in again to "prove to her" or he can't stay. I tired of her hostile and aggressive and demanding tone...I asked to speak to the Owner knowing she's the manager, she refused to connect me saying "he's going to say the same thing". I then stated this has nothing to do with the situation with the dog, this has to do with another situation. She continued to talk over me and continued her hostile manner. I repeatedly had to ask for her to have the manager call me and finally she stated "the manager isn't in the office." My response..."I'm no rocket scientist but I'm pretty sure him being a businessman, he has a cell phone....have him call me on that.

Like I said, I admit he didn't like going in the medium sized kennels, I will not deny that. The former owner suggested we try the large kennel and the last 3 times we've used it, there's been no problems, I even asked to make sure. Georgia has some power...

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Camp Bow Wow is simply outstanding! Every interaction has been marked by their consistent positive service and genuine kindness. The staff's professionalism shines through in everything they do, from the warm greetings at drop-off to the detailed feedback at pick-up.

What truly sets Camp Bow Wow apart is the genuine care they show for the dogs. It's evident in the way they interact with each pet, ensuring they feel loved and secure. The facility itself is impeccably clean, which gives me great peace of mind.

I also appreciate the added bonus of their cameras. Being able to check in on my pup throughout the day is a fantastic feature that adds to my overall confidence in their services. I highly recommend Camp Bow Wow to any pet owner looking for a reliable, caring, and professional place for their...

We have boarded our dogs at other dog boarding places many times but when I went here, I was pleasantly surprised how different this place is. I had to have an interview with them where you take the dog and they slowly bring in dogs with my dog in order to see how he gets along with other dogs. We get to watch everything on a camera. Once they determine that your dog will get along with other dogs, they have a few dogs all together in a clean area with one person watching all of them. I love to be able to watch them on camera all the time. They don't just put them in a crate and take them out every so often. I love how clean everything is and how they are so transparent about how they take care of your dog. They are competitive with their...